Paola Bittencourt Pereira
Pompano Beach,FL
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Dog Grooming Apprentice
Pink dog dog spa
Coconut Creek, FL
02.2024 - 01.2025
- Bathed, brushed, and trimmed dogs' coats according to breed standards.
- Performed basic pet health checks such as ear cleaning, nail trimming, and teeth brushing.
- Managed stock levels of supplies used within the salon environment.
- Greeted customers upon arrival and provided them with necessary information on services offered.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Examined animals for injury or illness and documented symptoms for veterinarian review.
- Monitored animals during grooming processes to ensure safety and comfort levels.
Professional Dog Bather
Pet cute
Saugus, MA
06.2023 - 12.2023
- Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
- Greeted customers and answered questions about services offered.
- Evaluated dog behavior prior to beginning grooming procedure in order to determine best approach for providing service.
- Organized work area at the beginning of each day including stocking supplies, setting up equipment and preparing tools.
Professional Dog Bather
Pet Haven Pet Shop
Lighthouse Pointe, FL
08.2022 - 06.2023
- Assisted with brushing teeth, trimming nails, cleaning ears and eyes, as well as clipping fur as needed.
- Bathed large number of animals during each shift.
- Utilized appropriate shampoos, conditioners and treatments based on breed type and coat condition.
- Bathed and groomed pets using gentle techniques.
- Checked for fleas and ticks on animals upon arrival in order to prevent spread of infestations.
- Observed animals closely before, during, and after each grooming session to identify potential problems such as skin conditions or parasites.
- Monitored animals for any signs of stress or illness during bathing process.
Receptionist
Christine company salon
Coconut Creek, FL
04.2021 - 08.2022
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Managed inventory of office supplies and placed orders to ensure adequate stock levels.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Investigated and analyzed client complaints to identify and resolve issues.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Cashier Team Lead
Café minas restaurant
Deerfield Beach, FL
10.2020 - 03.2021
- Answered customer questions and provided store information.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Set up, restocked and cleaned dining areas.
- Monitored inventory levels of food items used during meal services.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Performed variety of duties related to food service.
Cashier
Casa do pastel
Margate, FL
01.2020 - 10.2020
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Skills
- Patience and empathy
- Multitasking Abilities
- Excellent communication
- Self motivation
- Organizational skills
- Active listening
- Effective communication
- Work prioritization
- Progress documentation
Languages
English
Professional
Portuguese
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Dog Grooming Apprentice
Pink dog dog spa
02.2024 - 01.2025
Professional Dog Bather
Pet cute
06.2023 - 12.2023
Professional Dog Bather
Pet Haven Pet Shop
08.2022 - 06.2023
Receptionist
Christine company salon
04.2021 - 08.2022
Cashier Team Lead
Café minas restaurant
10.2020 - 03.2021
Cashier
Casa do pastel
01.2020 - 10.2020