Kimberly Bass

I perform intermediate skilled administrative and security support work operating the GCIC/NCIC terminals at the sheriff's office. I make various entries to the GCIC/NCIC terminals as well as ensure that validations for all entries made to GCIC/NCIC are accurate and submitted to the GBI in a timely manner. I make sure that all agreements required by GCIC between the sheriff's office and other agencies are up to date and available for the CJIS audit. I ensure that all employees of the sheriff's office remain up to date with the mandatory security awareness training and all certified network operators remain up to date with mandatory terminal operator training. I make sure that all GCIC specialist stay informed of any updated changes to GCIC/NCIC as well as any training that is available.

• Questioned callers to determine nature of problems and locations to direct type of response needed. Relayed latest information to first responders via electronic means, telephone calls, and radio responses. Received non-emergency calls and dispatched calls to appropriate agencies and officers on duty. Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests. Used CAD software to track and maintain case incident numbers and logs. Completed appropriate forms and department needs such as BOLO requests.