Kimberly Batchelder
Oley,PA
Summary
Dynamic Clinical Care Manager with extensive experience at First Children Services, excelling in administrative oversight and effective communication. Proven track record in managing clinic operations, enhancing patient care, and implementing procedures. Skilled in HIPAA compliance and staff guidance, ensuring optimal service delivery and fostering a supportive environment for both clients and staff.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Surgical Assistant
Pottstown Oral and Maxillofacial Surgery
Pottstown, PA
11.2024 - Current
- Assisted in preparation of surgical instruments and materials for oral and maxillofacial procedures.
- Collaborated with surgical team to ensure efficient workflow during surgeries.
- Maintained sterile environments by adhering to strict infection control protocols.
- Supported patient comfort by providing pre-operative and post-operative care instructions.
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
Clinical Care Manager
First Children Services
Pottstown, PA
01.2020 - 11.2024
- Oversight of two clinics.
- Supported the clinical team with scheduling of staff, clients, and meetings.
- Ran weekly productivity reports, cancellations, and billing hours.
- Facilitated new employee intake based on client needs.
- Ordered office supplies and maintained budget.
- Finalized client treatment plans and submitted them to the benefits department for submission. Knowledge of both commercial insurance and state insurance.
- Proficient in Central Reach.
- Maintained staffing records and client authorizations with spreadsheets.
- Served as the point of contact with families and staff
Paraprofessional
Hogan Learning Academy
Fleetwood, PA
01.2015 - 01.2020
- Supported classroom management by assisting teachers with lesson implementation and student engagement.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Implemented individualized education plans, ensuring tailored support for diverse learning needs.
- Monitored student progress and behavior, providing constructive feedback to improve outcomes.
Education
Associate of Science - Early Childhood Eduacation
Northampton Community College
Bethlehem, PA06-2012
Associate of Arts - Hotel And Travel Management
Harcum College
Bryn Mawr, PA05-1992
Skills
- Managerial experience
- Records management
- HIPAA
- Effective communication
- Staff guidance
- Onboarding and coaching
- Procedure implementation
- Appointment scheduling
- Administrative oversight
Affiliations
- National Ski Patrol
Certification
Member of National Ski Patrol since 1998
- Emergency Outdoor Technician
- Advanced CPR Certified
Timeline
Surgical Assistant
Pottstown Oral and Maxillofacial Surgery
11.2024 - Current
Clinical Care Manager
First Children Services
01.2020 - 11.2024
Paraprofessional
Hogan Learning Academy
01.2015 - 01.2020
Associate of Science - Early Childhood Eduacation
Northampton Community College
Associate of Arts - Hotel And Travel Management
Harcum College