Office support specialist with a solid background in administrative functions and office management. Demonstrated reliability and flexibility in diverse work environments. Strong organizational and collaborative skills enhance team performance and facilitate goal completion.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Sunrise Community Inc
Charleston, SC
02.2025 - Current
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
ASSISTANT MANAGER
Regional Finance
1136 Orangeburg Mall Cir, Orangeburg SC, 29115
07.2023 - 02.2025
Manage investment strategies
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Partner with other staff to understand and analyze revenue growth drivers and identify areas for improving gross margins
Helped saved people over 1,000 in Debt daily
Planned, organized and scheduled strategy collaboration with other Asset Protection Specialists
ASSET PROTECTION ASSOCIATE
Walmart
9820 Callabridge Ct, Charlotte, NC 28216
01.2021 - 07.2023
Reviewed CCTV footage to obtain evidence of theft
Patrolled store departments to check for suspicious activities.
Detained shoplifters and contacted local law enforcement for immediate assistance
Produced well-written reports detailing shoplifting and attempted theft
Enhanced team's knowledge on loss prevention strategies through regular training sessions, improving store's security posture.
Managed approximately 60 incoming calls, emails and faxes per day from customers.
ED REGISTRAR
Hampton Regional Medical Center
595 W Carolina Ave, Varnville, SC 29944
08.2018 - 01.2021
Collaborated with multidisciplinary teams to develop individualized treatment plans for patients presenting with diverse medical conditions.
Guided and assisted patients and staff members regarding insurance regulations.
Reviewed, assessed, and evaluated patient registrations, verified accuracy of demographic and financial information and corrected erroneous registrations.
Reduced waiting times in the ED by implementing improved patient management strategies and advocating for appropriate resource allocation.
Promoted a safe and welcoming environment for patients, families, and staff by adhering to infection control protocols and maintaining confidentiality of sensitive information.
Managed more than 30 people within an hour per day.