Kimberly Behrens
Moorhead,MN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
31
31
years of professional experience
Work History
Provider Education Specialist/ Team Lead
Blue Cross Blue Shield of North Dakota
12.2019 - 05.2026
- Availity Liaison Manager for Blue Cross Blue Shield of ND for 3 years
- Availity experience
- Healthcare provider liaison between the provider community and Blue Cross Blue Shield.
- Developed engaging global educational materials to enhance communications across the provider community through website content, provider manuals, and provider email communications.
- Gathered and researched information to assist teams in providing updates of new developments, changes and upcoming events.
- Strong writing skills, proofreading and editing of global documentation within organization branding requirements.
- Provider team leadership skills and reliability.
- Analyzed training needs to create tailored educational resources for diverse audiences.
- Built relationships with external stakeholders, community provider organizations to increase program scope.
Provider Education Specialist
Noridian Healthcare Solution
04.2017 - 12.2019
- Healthcare provider liaison between the provider community and Noridian Healthcare Solutions.
- Developed engaging global educational materials to enhance communications across the provider community through website content, provider manuals and provider email communications.
- Gathered and researched information to assist teams in providing updates of new developments, changes and upcoming events.
- Strong writing skills, proofreading and editing of global documentation within organization branding requirements.
Patient Access Trainer
Sanford Healthcare
07.1995 - 03.2015
- Developed and delivered a comprehensive training program for new employees as a software instructor and curriculum developer.
- Led cross-functional projects aimed at improving overall operations.
- Classroom instructor for revenue cycle, registration of insurance, and provider scheduling.
- Implementation of new software and system functionality.
Education
High School Diploma -
Pelican Rapids High School
Pelican Rapids, MNNo Degree - University Studies
North Dakota State University
Fargo, NDSkills
- Availity experience
- Material development
- Relationship building
- Strong communication skills
- Independent and self-starter
- Advanced Microsoft office suite knowledge
- Time Management skills
- Computer programming and design
Timeline
Provider Education Specialist/ Team Lead
Blue Cross Blue Shield of North Dakota
12.2019 - 05.2026
Provider Education Specialist
Noridian Healthcare Solution
04.2017 - 12.2019
Patient Access Trainer
Sanford Healthcare
07.1995 - 03.2015
High School Diploma -
Pelican Rapids High School
No Degree - University Studies
North Dakota State University