Summary
Overview
Work History
Education
Skills
Timeline
Work Preference
Generic
Open To Work

Kristine Lynch

Warren,MI

Summary

Dynamic Team Leader at Change Healthcare with proven track record in cultivating client relationships and elevating team performance.

Overview

2018
2018
years of professional experience

Work History

Team Leader

Change Healthcare
  • Built strong client relationships that led to repeat business and referrals.
  • Promoted a culture of continuous improvement by encouraging feedback and implementing changes.
  • Oversaw performance evaluations for team members, identifying strengths and development areas.
  • Empowered team members by delegating responsibilities according to individual strengths.
  • Fostered a positive work environment, resulting in decreased turnover rates and increased cohesion.
  • Implemented operational workflows that enabled handling of increased workloads without compromising quality.
  • Set performance expectations for the team, monitoring progress towards goals consistently.
  • Enhanced communication between departments to align on strategic initiatives effectively.

AR Specialist

Change Healthcare
03.2008 - 09.2017
  • Maintained organized records of invoices and payment receipts for efficient access.
  • Participated in audits by compiling documentation for accounts receivable.
  • Adapted to new software tools for managing account reconciliations.
  • Provided administrative support during month-end closing processes, ensuring timely reporting.
  • Coordinated with external collections agencies for smooth handoff of delinquent accounts.
  • Increased customer satisfaction by addressing billing inquiries promptly.
  • Analyzed payment trends and customer behavior, identifying process enhancement opportunities.
  • Reviewed accounts monthly to assess aging and pursue collections effectively.

AR Specialist

William Beaumont Hospital
08.1986 - 11.2000
  • Processed and reconciled accounts receivable transactions to maintain accuracy.
  • Supported monthly billing cycles with precise data entry and invoice generation.
  • Collaborated with team members to resolve customer payment inquiries promptly.
  • Learned company financial systems to track outstanding receivables effectively.

Education

High School Diploma -

Oakland Community College
Bloomfield Hills, MI

Skills

  • Collaboration and teamwork
  • Analytical problem solving
  • Detail orientation
  • Motivating teams
  • Training staff
  • Prioritization and planning
  • Mentoring and coaching
  • Reporting and documentation
  • Critical thinking skills
  • Setting goals
  • Workflow optimization
  • Facilitating team meetings
  • Building relationships with clients
  • Client service excellence
  • Resolving issues effectively
  • Mentoring
  • Epic experience
  • Availity experience
  • Monitor EDI transmissions for acceptance, correct if rejected
  • 837 Claims and 835 ERA experience
  • Eligibility Verification
  • Experienced with Tele-rad billing and several state Medicare contractors
  • CMS 1500 & UB billing experience

Timeline

AR Specialist

Change Healthcare
03.2008 - 09.2017

AR Specialist

William Beaumont Hospital
08.1986 - 11.2000

Team Leader

Change Healthcare

High School Diploma -

Oakland Community College

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

AR SpecialistAR SpecialistTeam Leader

Work Type

Full Time

Location Preference

Remote

Salary Range

$45000/yr - $200000/yr

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offCareer advancementPaid sick leave
Kristine Lynch