Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samantha Rowe

Ocala,FL

Summary

To secure a position that would allow me to contribute my skills while allowing me the opportunity for growth and advancement.

Overview

18
18
years of professional experience

Work History

Case Coordinator

Change Healthcare
11.2014 - Current
  • Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
  • Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
  • Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.

Caretaker

Beverly McKinney
05.2012 - 06.2014
  • Helping patients with daily functions bathing, dressing, feeding, hygiene and grooming
  • Ensured the safety and well-being of the patients
  • Engaged with games, crafts, cooking, music, reading, and other activities
  • Took and record patient temperature, pulse, and blood pressure

Customer Service Representatives /Cashier

BP Connect /7eleven
07.2006 - 03.2012
  • Processed credit cards, checks, gift cards, large sums of cash
  • Offered products samples, answered questions and helps customers find items
  • Assisted the team in meeting sales, stocks loss, labor objectives and margin goal to increased profitability
  • Developed knowledge about products and sales items to answer shopper’s questions
  • Processed customer orders
  • Refilled and rotated items on shelves to maintain well stocked inventory

Education

High School Diploma -

North Miami Sr. High School
Miami FL
01-2005

Skills

  • Motivator

  • Active listening and problem solver

  • People Person

  • Quick learner

  • Strong communication skills

  • Power point presentations, Microsoft words, Excel Windows

  • Exceptional attention to details

  • Superior verbal and written communication skills

References

Available upon Request

Timeline

Case Coordinator

Change Healthcare
11.2014 - Current

Caretaker

Beverly McKinney
05.2012 - 06.2014

Customer Service Representatives /Cashier

BP Connect /7eleven
07.2006 - 03.2012

High School Diploma -

North Miami Sr. High School

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Samantha Rowe