Samantha Rowe
Ocala,FL
Summary
To secure a position that would allow me to contribute my skills while allowing me the opportunity for growth and advancement.
Overview
18
18
years of professional experience
Work History
Case Coordinator
Change Healthcare
Fl
11.2014 - Current
- Acted as an advocate for clients when necessary, ensuring their needs were met and their voices heard throughout the case management process.
- Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
- Maintained current knowledge of applicable procedures and compliance requirements to optimize effectiveness.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Caretaker
Beverly McKinney
05.2012 - 06.2014
- Helping patients with daily functions bathing, dressing, feeding, hygiene and grooming
- Ensured the safety and well-being of the patients
- Engaged with games, crafts, cooking, music, reading, and other activities
- Took and record patient temperature, pulse, and blood pressure
Customer Service Representatives /Cashier
BP Connect /7eleven
07.2006 - 03.2012
- Processed credit cards, checks, gift cards, large sums of cash
- Offered products samples, answered questions and helps customers find items
- Assisted the team in meeting sales, stocks loss, labor objectives and margin goal to increased profitability
- Developed knowledge about products and sales items to answer shopper’s questions
- Processed customer orders
- Refilled and rotated items on shelves to maintain well stocked inventory
Education
High School Diploma -
North Miami Sr. High School
Miami FL 01-2005
Skills
- Motivator
- Active listening and problem solver
- People Person
- Quick learner
- Strong communication skills
- Power point presentations, Microsoft words, Excel Windows
- Exceptional attention to details
- Superior verbal and written communication skills
References
Available upon Request
Timeline
Case Coordinator
Change Healthcare
11.2014 - Current
Caretaker
Beverly McKinney
05.2012 - 06.2014
Customer Service Representatives /Cashier
BP Connect /7eleven
07.2006 - 03.2012
High School Diploma -
North Miami Sr. High School