Kimberly Belford

• Handled all customer service issues quickly to maintain high satisfaction levels.
• Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
• Assisted customers by responding to complaints and offering updates on back-ordered parts.
• Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
• Examined returned parts for defects and exchanged defective parts or refunded money.
• Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
• Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
• Identified new market parts and capitalized on emerging trends.
• Eliminated downtime and maximized revenue by providing top project quality control.

• Expressed emotions to make scenes look realistic and convey mood of particular scenes.
• Listened to director's notes to incorporate feedback into performances.
• Followed set schedules and timelines to fulfill schedule requirements.
• Dressed in costume and make-up to portray particular characters.
• Maintained good rapport with directors and casting services by reporting on location on time and ready for performance.

I led the school in fundraising and maintained the morale and excitement of the student body with family fun nights, fall festivals, etc.