Kimberly Bellinger

Pre trip and post trip motor vehicle for safety inspections. Transport special needs students to and from their designated destinations. Report to parents of students transported on a daily basis about their behavior on the vehicle.

• Handled emergency phone calls calmly and obtained pertinent information with composed approach.
• Certified in CPR to provide First Point of Contact emergency assistance to callers.

• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Assigned tasks to associates to fit skill levels and maximize team performance.

• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Recruited and hired qualified candidates to fill open positions.
• Entered time and attendance logs in preparation for payroll.
• Maintained adequate staffing to meet objectives within budget.
• Led team meetings and one-on-one coaching sessions to continuously improve performance.
• Exercised good judgment and decision-making in escalating concerns and resolving issues.