Kimberly Blake
Panama City Beach,USA
Summary
Experienced with coordinating patient care activities, ensuring efficient scheduling and communication. Utilizes strong organizational and multitasking abilities to manage patient needs and administrative tasks smoothly. Knowledge of healthcare protocols and patient management to maintain high standards of care.
Overview
10
10
years of professional experience
3
3
Certifications
Work History
Independent Insurance Agent
The Brokerage, Inc.
06.2024 - Current
- Create customized marketing materials, distribute and obtain new leads via retail kiosk and networking during AEP.
- Fostered lasting relationships with customers through effective communication and personalized solutions.
- Actively engaged with broker managers, attend in person product trainings and virtual meetings.
- Meet sales goals and expectations.
Medicare Insurance Agent
SelectQuote
12.2023 - 04.2024
- Participated in ongoing training programs to stay current on product offerings, industry regulations, and best practices in Medicare, attend coaching one-on-ones.
- Proved successful working within tight deadlines and a fast-paced environment with multiple screens.
- Consistently met and exceeded monthly targets for enrollments.
- Managed emails and team chat while taking back to back calls during high call volume periods throughout the OEP season.
Licensed Massage Therapist
Self
03.2017 - 12.2023
- Educated clients on self-care techniques, empowering them to maintain their well-being.
- Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
- Booked appointments, answered phones, greeted clients, handled payments, resolved client chief complaint, kept accurate records.
Certified Clinical Medical Assistant
Ascension Sacred Heart
06.2020 - 04.2021
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Called and faxed pharmacies to submit prescriptions and refills, patient referrals and prior authorizations.
- Utilized electronic health records software proficiently to input data accurately for physician reference.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Certification - Health, Life & Annuities
Kaplan College
Remote10.2021
Certification - Clinical Medical Assisting
Career Step
05.2020
Associate of Arts - General Studies
Gulf Coast State College
Panama City, FL05.2018
Skills
- Analytical
- Interpersonal skills
- Organized multi-tasker
- Account management
- Teamwork and collaboration
- Attention to detail
- Excellent communication
- Client needs analysis
- Problem-solving abilities
Certification
- 2-15 Life and Health Insurance License- Fl Dept of Insurance
- 2025 Ahip
- Certified Clinical Medical Assistant-2020
- Licensed Massage Therapist-1994-current
Timeline
Independent Insurance Agent
The Brokerage, Inc.
06.2024 - Current
Medicare Insurance Agent
SelectQuote
12.2023 - 04.2024
Certified Clinical Medical Assistant
Ascension Sacred Heart
06.2020 - 04.2021
Licensed Massage Therapist
Self
03.2017 - 12.2023
Certification - Health, Life & Annuities
Kaplan College
Certification - Clinical Medical Assisting
Career Step
Associate of Arts - General Studies
Gulf Coast State College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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