Kimberly Boesen
Minneapolis,MN
Summary
Highly accomplished and results-driven leader with a proven track record of leading strategic initiatives, driving and managing technology portfolios, enhancing operations, and achieving stakeholder buy-in while delivering impressive results.
Seeking to leverage my experience and expertise in leading high-performing teams, developing and executing strategic roadmaps, program and project management and leading complex operational and strategic initiatives to drive success.
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships.
Possesses excellent problem-solving, communication and interpersonal skills.
Well-regarded strategic and innovative advisor highly effective at analyzing data and trends to make timely, useful and effective recommendations.
Well-versed in operating in complex, dynamic environments under tight deadlines.
Overview
16
16
years of professional experience
Work History
Program Manager/ SR Project Manager-
Delta Air Lines, Inc
Minneapolis, MN/ Atlanta, GA
03.2022 - Current
- Improved program efficiency by streamlining processes and implementing time-saving solutions.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Enhanced project visibility with regular status updates, leading to increased stakeholder engagement.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Migrate legacy on-premises data warehouses, infrastructure and applications to the cloud and other data centers to improve cost efficiency, flexibility and scalability while optimizing performance. Partnered with Senior Leadership, Endeavor, OCC, Crew, HR, Security, Finance, application, and business owners to relocate applications from on premises to VMC AWS cloud and other Data Centers outside of MSPJ.
- Program Leader for all Business Application Migrations located in RCC data center.
- Developed an actionable strategy, roadmap and implementation plan outlining future state for Endeavor Airlines and OCC infrastructure and applications in non-production and production environments
- Functioned as an advocate within Delta and OCC to ensure senior leaders, stakeholders, application owners, business and operations were consulted leveraging strategic and tactical decision making resulting in successful migrations across the organization
- Provided leadership to move an entire airline, using innovative technologies that were new to the organization while Endeavor Airlines was conducting flight operations with no operational impact
- Consulted with various levels of leadership for planning, status, sharing best practices while influencing performance with the goal of driving exceptional customer service
- Mitigated risk exposure to ensure product, technical integrity, operations, and quality needs were met while achieving goals related to safety and operational performance
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Optimized resource allocation, effectively balancing priorities and managing competing demands.
- Implemented risk management strategies to mitigate potential barriers to project success.
- Delivered high-quality results by setting performance metrics and monitoring progress against targets.
- Led change management efforts, supporting staff through transitions and promoting buy-in for new initiatives.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
- Ensured regulatory compliance by closely monitoring adherence to industry standards and guidelines throughout the program lifecycle.
- Implemented agile methodologies into program management processes, increasing adaptability in dynamic environments.
- Spearheaded innovative problem-solving techniques that addressed challenges head-on, resulting in effective resolution measures.
- Identified program obstacles and communicated possible impacts to team.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Coached team members on productivity strategies to accomplish challenging goals.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Participated in vendor selection and management process for program initiatives.
- Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Executive Advisor, IT and Business Partner, Strategic Transformation
Pentair
- Current state assessment utilizing a holistic strategy looking at IT and Business end to end
- Identify interdependencies with B2B operations, logistics and infrastructure to leverage synergies and optimization to avoid potential Direct to Consumer disruptions on B2B.
Chief of Staff
Optum
- Devise high-value, cohesive, and aligned omnichannel strategy to improve ROI, customer satisfaction, and obtain employee buy-in
EMPO, Sr Project Manager & Consultant
Be the Match
- Implement enterprise business intelligence and analytics platforms to facilitate patient/hospital donor matching program
Business Applications Consultant (Digital & Technology Product Owner)
RBC Wealth Management
- Heighten customer-advisor experience and improve internal/external communications, client onboarding, and client reporting systems
Sr. Program Manager Consultant
Patterson Companies, Inc.
- Deliver roadmap for existing cloud-based project already $30M over budget and three years behind deadline
Program Manager/Sr Project Manager- Infrastructure and Reliability, Data Center Consolidation Program-MSPJ
Delta Air Lines
01.2022 - Current
- Migrate legacy on-premises data warehouses, infrastructure and applications to the cloud and other data centers to improve cost efficiency, flexibility and scalability while optimizing performance
- Partnered with Senior Leadership, Endeavor, OCC, Crew, HR, Security, Finance, application, and business owners to relocate applications from on premises to VMC AWS cloud and other Data Centers outside of MSPJ
- Currently Program Leader for all Business Application Migrations located in RCC data center.
Senior Management & Leadership Consulting
Kimberly Boesen
01.2013 - 01.2022
- IT and Business Transformation/ Chief of Staff/ Program Director/ IT Program and Project Management Consultant
IT Manager, Business Analysis and Quality Assurance
MLT Vacations
01.2008 - 01.2013
- Leader of critical application systems projects, including migration of updated reservations system that reduced new user training by four weeks
- Created vision, process and procedures with Business Analysis and QA teams that improved overall credibility and employee contribution
- Developed, maintained, and grew and vendor relationships, facilitating expansion of hotel, airline, and travel agent engagement factions
Education
BA - Organizational Leadership
Bethel University
St. Paul, MN01.1999
Skills
- Data-Driven Decision-Making
- Corporate Governance
- Cultural Competency
- Problem Solving
- Financial Analysis
- Ethics and Integrity
- Process Improvement
- Business Acumen
- Strategic Planning
- Organizational Design
- Digital Transformation
- Executive Coaching
- Team Building
- Customer Relationship Management
- Presentations and Public Speaking
- Client Engagement
- Data Interpretation
- Relationship Building
- Contract Negotiation
- Program Analysis
- Employee Development
- Statistical Data Analysis
Personal Development
- Stanford University: Machine Learning Certification; Artificial Intelligence in Healthcare Specialization
- Artificial Intelligence - Healthcare Solutions
- Agile Project Management
- Certified Scrum Product Owner- Scrum Alliance
- Certified ScrumMaster
- Agile Business Analysis
- Quality Assurance Software Analyst Certification
- Quality Assurance Software Tester Certification
- ITIL Foundations, IT Service Management Certification
- Delta Product Owner Bootcamp (Complete) and Certification (In progress)
Timeline
Program Manager/ SR Project Manager-
Delta Air Lines, Inc
03.2022 - Current
Program Manager/Sr Project Manager- Infrastructure and Reliability, Data Center Consolidation Program-MSPJ
Delta Air Lines
01.2022 - Current
Senior Management & Leadership Consulting
Kimberly Boesen
01.2013 - 01.2022
IT Manager, Business Analysis and Quality Assurance
MLT Vacations
01.2008 - 01.2013
Executive Advisor, IT and Business Partner, Strategic Transformation
Pentair
Chief of Staff
Optum
EMPO, Sr Project Manager & Consultant
Be the Match
Business Applications Consultant (Digital & Technology Product Owner)
RBC Wealth Management
Sr. Program Manager Consultant
Patterson Companies, Inc.
BA - Organizational Leadership
Bethel University