Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Work Preference
Timeline
Generic
Mudoh Njiwah

Mudoh Njiwah

Katy,TX

Summary

Strategic Senior Program Manager with 10+ years of success driving end-to-end delivery of complex hardware-software platforms across autonomous systems, cloud infrastructure, and enterprise environments. Adept at translating visionary goals into executable roadmaps, aligning cross-functional execution with business priorities, and leading transformative digital initiatives at scale. Skilled in Agile leadership, stakeholder alignment, and change management within dynamic, high-growth settings. Proven ability to de-risk delivery, optimize operational performance, and foster cohesive, outcome-driven teams.

Overview

13
13
years of professional experience
5
5
Certification

Work History

Sr. Program/Project Manager

Prodapt North America Inc.
04.2022 - 04.2025
  • Directed $7M Agile program portfolio spanning cloud transformation, AI benchmarking, and autonomous platform integration for telecom clients, boosting solution delivery velocity by 40%.
  • Led an ERP system implementation, which increased revenue by 25% within one year.
  • Delivered tech projects across Java, Salesforce, ServiceNow, and Microservices stacks.
  • Established lean workflows, defined cross-functional roadmaps, and drove continuous improvements across software-hardware teams.
  • Facilitated sprint planning, backlog grooming, and risk mitigation, maintaining high visibility and alignment across stakeholders.
  • Created and managed program dashboards in JIRA, enabling real-time decision-making and progress transparency.
  • Partnered with Product Owners and stakeholders to refine prioritized backlogs, insert automation best practices, and ensure high-quality, incremental product delivery aligned with business goals.
  • Spearheaded new products launches, collaborating with engineering, quality, and production teams to fuel innovation.

Project Manager | Scrum Master

Data Inc (Client: Bank of America)
03.2022 - 06.2022
  • Directed successful project delivery by leading agile teams, maintaining timelines and budgets, managing risks, and seamless delivery of technology solutions aligned with business objectives and stakeholder expectations.
  • Rolled out a $3M project portfolio, tracked project milestones, cost savings and project budget, optimized process, reducing operating expenses by 20%.
  • Led cross-functional technology projects, synchronizing product development with business goals.
  • Implemented Agile methodologies (JIRA, SAFe, Kanban) to enhance team efficiency and delivery speed.

Operations Manager

ExxonMobil
01.2019 - 11.2021
  • Oversaw plant operations by leading teams, promoting production efficiency, upholding strict safety and quality standards, optimizing resources, and maintaining continuous improvement to meet operational excellence.
  • Led 48-member team, that oversaw Manufacturing, Packaging, and Warehousing operations ensuring quality assurance, process optimization, and efficient execution of production.
  • Achieved capital equipment integration of new Pail Line and automated manufacturing processes to improve efficiency.
  • Reduced overtime costs by 15% through strategic workforce optimization and cross-training team members.
  • Drove quality assurance programs, increasing product integrity by 85% and minimizing production errors.
  • Developed and maintained risk mitigation strategies, ensuring compliance with industry regulations.

Project Manager (Packaging & Warehouse projects)

ExxonMobil
06.2017 - 01.2019
  • Managed $10M+ automation Projects in packaging, warehouse, and shipping operations, achieving the highest fulfillment rate across sites (97%).
  • Simplified supply chain effectiveness, reducing labor costs by 40% and increasing shipping capacity by 30%.
  • Improved production efficiency and automation workflows, cutting changeover times by 25%.
  • Reduced package loading errors by 75% through enhanced training and process validation.
  • Spearheaded the development of SOPs for automated systems, driving operational excellence.
  • Reduced packaging overfill waste by 52% and improved packaging precision using data analytics and process engineering
  • Led $3.5M installation project for box line by developing and executing project roadmaps covering process development, validation, line design, FAT and SAT approvals.
  • Drove cross-functional coordination between design engineering, facilities, and manufacturing teams, ensuring alignment with company goals.

3rd Party Supply Chain Manager

ExxonMobil
02.2015 - 06.2017
  • Managed third-party manufacturing and supply chain operations, ensuring contract compliance and operational efficiency.
  • Saved $4M in COGS via contract compliance enforcement and agreement restructurings.
  • Conducted risk assessments, optimizing vendor performance and reducing project costs by 25%.

Project Manager, Co-Op

BASF
01.2013 - 12.2013
  • Successfully managed multiple technology and operations initiatives simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Scrum Master | Project Manager

TD Bank, N.A.
05.2012 - 09.2012
  • Championed Scrum best practices during mobile banking platform rollout.
  • Mentored teams on Agile mindset, iterative delivery, and backlog management, improving time-to-market and customer satisfaction.

Education

Bachelor of Science - Chemical Engineering

University of Illinois
Urbana, IL

Skills

  • Methodology (Waterfall, Agile (Scrum, SAFe, Kanban, XP))
  • Program & Project management
  • Process optimization
  • Continuous improvement
  • Lean Manufacturing
  • Cross-functional leadership
  • Operations management
  • Supply chain management
  • Budget and cost optimization
  • Product lifecycle development
  • Project management tools (MS Project, JIRA, Asana, ServiceNow, SAP S4/HANA )
  • Change management strategies
  • Regulatory compliance oversight
  • Stakeholder engagement and communication
  • Executive reporting skills
  • Data-driven decision-making
  • Risk identification and mitigation

Certification

  • Certified SAFe 6 Practice Consultant
  • Project Management Professional (PMP)
  • Professional Scrum Master I (PSM 1)
  • Google Project Management: Professional Certificate
  • Certified Scrum Master Certificate (CSM)

Accomplishments

  • Improved customer satisfaction ratings by 35% and Increased order processing speed by 55% via ServiceNow launch and product enhancements.
  • Saved the company $4 million in COGs over 3 years through contract compliance audits, renegotiation and supply chain optimization.
  • Reduced warehouse and packaging operating costs by 40% while increasing shipping capacity by 30%.
  • Led 48-member team, ensuring smooth execution at ExxonMobil’s largest lubricant packaging plant.
  • Optimized a $7M project portfolio by driving Agile initiatives and migrating legacy systems to cloud platforms.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CultureStock Options / Equity / Profit Sharing401k matchPaid sick leaveTeam Building / Company RetreatsPersonal development programsHealthcare benefitsPaid time offFlexible work hoursWork-life balanceWork from home option

Timeline

Sr. Program/Project Manager

Prodapt North America Inc.
04.2022 - 04.2025

Project Manager | Scrum Master

Data Inc (Client: Bank of America)
03.2022 - 06.2022

Operations Manager

ExxonMobil
01.2019 - 11.2021

Project Manager (Packaging & Warehouse projects)

ExxonMobil
06.2017 - 01.2019

3rd Party Supply Chain Manager

ExxonMobil
02.2015 - 06.2017

Project Manager, Co-Op

BASF
01.2013 - 12.2013

Scrum Master | Project Manager

TD Bank, N.A.
05.2012 - 09.2012

Bachelor of Science - Chemical Engineering

University of Illinois

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Mudoh Njiwah