Open To Work
Kimberly Bowen
Nampa
Work Preference
Summary
Dedicated professional with extensive experience in customer service and maintenance roles. Proven ability to enhance customer satisfaction through effective troubleshooting and service orientation. Committed to maintaining high standards and creating welcoming environments.
Overview
20
20
years of professional experience
Work History
Maintenance Supervisor
Extended Stay America – Aimbridge hospitality
Meridian
06.2024 - Current
- Serviced and repaired all house equipment to ensure optimal functionality.
- Repaired broken items promptly to minimize disruption in operations.
- Cleaned and maintained common areas through dusting, surface wiping, sweeping, and mopping to provide a welcoming environment.
- Removed trash and cleaned public restrooms to uphold hygiene standards.
- Inspected and cleaned parking lot regularly to maintain a tidy appearance and enhance overall property appeal.
- Maintained the lawn keeping it free of weeds and debris.
Janitor
Express Employment Professionals
Boise
02.2024 - 06.2024
- Restocked supplies and sanitized restroom surfaces to uphold hygiene standards.
- Maintained clean worship space to ensure a welcoming environment for attendees.
- Rearranged stage for concerts and performances to support smooth event operations.
In home Caregiver
Tomorrow’s hope
Meridian
10.2023 - 02.2024
- Assisted special needs adults with daily activities.
- Prepared nutritious meals and supported tenants in developing good hygiene practices.
- Making sure medications are taken on time and on a regular basis.
- Facilitated safe and engaging outings, promoting tenant well-being and social interaction.
- Maintained clean and safe environment for tenants.
Housekeeper
Boise Pro Clean
Boise
09.2023 - 02.2023
- Cleaned residential and commercial spaces to maintain high standards of cleanliness.
- Maintained cleanliness of homes through vacuuming, dusting, and sanitizing surfaces and mirrors.
- Performed deep cleaning tasks, including carpets, upholstery, and windows.
- Organized cleaning supplies and equipment for efficient access and usage.
- Transported clients safely between locations, ensuring compliance with safety regulations.
Cap team 1 member, Auto care center technician
Wal-Mart# 3739
Nampa
12.2019 - 02.2023
- Executed oil changes and tire replacements on customer vehicles, ensuring quality service and customer satisfaction.
- Coordinated with freight team to organize and stock merchandise efficiently on the sales floor.
- Scanned products in back room to ensure timely replenishment of shelves.
Phone customer service
Continuum Global Solutions
Boise
06.2019 - 12.2019
- Resolved billing inquiries and delivered technical support to enhance customer satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Sales Associate
True Value Nampa
Nampa
08.2016 - 06.2019
- Assisted customers in product selection and provided knowledgeable recommendations.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained store displays and ensured product availability on shelves.
- Welcomed customers, stocked shelves, audited prices and products, merchandised displays, ordered supplies to maintain inventory levels.
Housekeeper
Gem Tech Housekeeping
Boise
12.2015 - 06.2016
- Cleaned and sanitized residential spaces according to company standards.
- Performed deep cleaning tasks in kitchens, bathrooms, and living areas.
- Provided customer care and cleaned homes and businesses, ensuring a clean and healthy environment for clients to live and work in.
- Organized cleaning supplies and equipment for efficient access and use.
- Assessed job compensation to determine financial viability for services offered.
Office Associate
Wal-Mart# 3739
Nampa
08.2006 - 12.2015
- Conducted auditing, resolved price overrides, and addressed item not on file issues.
- Performed various roles including sales associate, automotive technician, department manager, and sales associate in garden department.
- Earned hourly wage of $13.47 as compensation for work performed.
Education
Associate of Applied Science - Veterinary Technology
Brown Mackie College
Boise, Idaho05-2013
Skills
- Troubleshooting and maintenance
- Facility safety management
- Work order management
- Performance monitoring
- Inventory monitoring
- Landscaping management
- Supply coordination
- Materials requisition
- Performance assessment
- Building automation
- Surface restoration
- Deadline management
- Vendor management
- Competitive analysis
- Customer service
- Teamwork and relationship building
- Presentation skills
Volunteer Experience
Canyon County Animal Shelter, Nampa, Idaho, 02/13, 03/13, Volunteer Technician
Timeline
Maintenance Supervisor
Extended Stay America – Aimbridge hospitality
06.2024 - Current
Janitor
Express Employment Professionals
02.2024 - 06.2024
In home Caregiver
Tomorrow’s hope
10.2023 - 02.2024
Housekeeper
Boise Pro Clean
09.2023 - 02.2023
Cap team 1 member, Auto care center technician
Wal-Mart# 3739
12.2019 - 02.2023
Phone customer service
Continuum Global Solutions
06.2019 - 12.2019
Sales Associate
True Value Nampa
08.2016 - 06.2019
Housekeeper
Gem Tech Housekeeping
12.2015 - 06.2016
Office Associate
Wal-Mart# 3739
08.2006 - 12.2015
Associate of Applied Science - Veterinary Technology
Brown Mackie College