KIMBERLY BRASSEUR
Portland,OR
Summary
Organized and dependable candidate with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Recognized for willingness to take on added responsibilities to meet team goals. Thrives in fast-paced environments, excelling at problem-solving and decision-making. Committed to delivering high-quality results and contributing to organizational success.
Overview
18
18
years of professional experience
Work History
Eligibility Coordinator
Northwest Surrogacy Center
04.2020 - 04.2024
- Run background checks on potential surrogates and assess eligibility
- Support a team of eight Surrogate Coordinators by helping with various administrative tasks
- Combine and perform a medical review of medical records and prepare documents to send to medical clinic
- Create surrogate profiles using Foxit Phantom or Adobe
- Support surrogate recruitment team by closely managing and monitors multiple tasks to help surrogates move through the interview process
- Assist with reception by answering phone calls and transferring calls to appropriate party
Vice Principle/ Counseling Secretary
Benson Polytechnic High School
11.2017 - 07.2018
- Perform as office secretary for the counseling department, by answering telephones, take and deliver messages, and schedule appointments
- Prepare and submit student official transcripts for scholarships, jobs, and college applications
- Gather, organize and maintain student records
- Retrieve specific records requested by counselors and staff, through various systems
- Assist counselors with clerical duties as requested
- Assist in the coordination and preparation for graduation
- Run various reports used by the Vice Principle to help role out and coordinate student schedules
Administrative Assistant
Hot Diggity Dog Walking & Pet Sitting
03.2017 - 11.2017
- Scheduling client reservations by phone, or email
- Answering phones and providing information on company services, rates and policies to new and existing clients
- Coordinating new client meetings between client and pet sitter
- Managing a high volume of incoming emails, involving scheduling request, new client inquiries, and information requests, where requirement of prompt responses is crucial
- Managing and processing urgent scheduling requests/changes for both clients and pet sitters
- Acting as a liaison between clients and pet sitters
- Support office in clerical duties, such as billing, invoicing, record management and maintenance
PAS Coordinator 1
OHSU Kidney and Liver Transplant Program
10.2014 - 09.2016
- Obtain medical benefit information from insurance companies, specific to transplant
- Gather appropriate records to request authorizations for transplant evaluation and transplant
- Assure insurance is in place and verified, authorization is obtained and ready for patient appointments
- Complex scheduling of multidisciplinary appointments
- Prepare letters and documentation to be mailed to patients
- Scheduling and tracking of patient’s annual updates, by gathering requested documents, and sending out reminder letters to patients
- Workflow understanding, analysis and dissemination
- HR and IT functions as assigned by management
Managed Care Coordinator
OHSU Kidney Transplant
12.2013 - 09.2014
- Obtain medical benefit information from insurance companies, specific to transplant
- Gather appropriate records to request authorizations for transplant evaluation and transplant
- Assure insurance is in place and verified, authorization is obtained and ready for patient appointments
- Assist in scheduling appointments for patients
- Prepare letters and documents to be mailed to patients
- Help with annual update testing by sending documents to patients, and scheduling appointments
- Track the progress of patient’s annual updates, by gathering requested documents, and sending out reminder letters to patients
PAS Specialist
OHSU Liver Transplant
09.2013 - 12.2013
- Help manage the liver transplant wait list, by updating crucial information to patients chart, and UNOS
- Upload lab reports to EPIC, and notify transplant coordinators of recent updates
- Route documents to appropriate staff
- Prepare the daily transplant waitlist email for providers and staff members
- Remind wait list patients to update their labs
- Prepare document for weekly committee review, by putting together the agenda
PAS Specialist
OHSU Center for Women’s Health
08.2012 - 08.2013
- Coordinate scheduling and rescheduling of appointment for multiple departments, and providers
- Managed a multiple phone line in a high volume call center
- Responsible for checking patients in and out of appointments, collect co-pays, and provided appropriate paperwork prior to appointments
- Deal with inquires and request of patients and staff members
Veterinary Technician
Burlingame Veterinary Clinic
04.2006 - 01.2010
- Developed excellent communication skills to build professional relationships with clients, resulting in a measurable increase in client satisfaction
- Supervised and trained 5 coworkers, actively engaging new employees in daily tasks and creating efficient and knowledgeable staff
- Demonstrated unparalleled work ethic during all business hours, advocating a stress free environment by staying focused, organized, and level headed
- Managed weekly inventory counts to guarantee medical and office supplies were available for all surgical and clinical demands
- Coordinated all pre- and post-operational procedures, facilitating an increase in animal comfort, ease of doctor's workload, and a steady working environment
- Managed front desk/client reception responsibilities efficiently and in an organized manner
Education
No Degree -
Bastyr University
Kenmore, WABachelor of Science - General Science, Chemistry emphasis
Portland State University
Portland, OregonStudies focused on prerequisites for Bachelor of Science, including Principles of Biology and Mathematics
Portland Community College
Portland, OregonSkills
- Government Regulations
- Policy Knowledge
- Effective communication skills
- Documentation and paperwork
- Microsoft Office
- Appointment Scheduling
- Documentation And Reporting
- Telephone Etiquette
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureWork from home optionFlexible work hoursPaid time off401k matchPaid sick leaveHealthcare benefitsTimeline
Eligibility Coordinator
Northwest Surrogacy Center
04.2020 - 04.2024
Vice Principle/ Counseling Secretary
Benson Polytechnic High School
11.2017 - 07.2018
Administrative Assistant
Hot Diggity Dog Walking & Pet Sitting
03.2017 - 11.2017
PAS Coordinator 1
OHSU Kidney and Liver Transplant Program
10.2014 - 09.2016
Managed Care Coordinator
OHSU Kidney Transplant
12.2013 - 09.2014
PAS Specialist
OHSU Liver Transplant
09.2013 - 12.2013
PAS Specialist
OHSU Center for Women’s Health
08.2012 - 08.2013
Veterinary Technician
Burlingame Veterinary Clinic
04.2006 - 01.2010
Bachelor of Science - General Science, Chemistry emphasis
Portland State University
Studies focused on prerequisites for Bachelor of Science, including Principles of Biology and Mathematics
Portland Community College
No Degree -
Bastyr University
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