Rashelle Vicars
El Cajon,CA
Summary
Dynamic Case Manager with expertise from Modern Family Surrogacy Center, adept at problem-solving and case documentation. Successfully enhanced client experiences through individualized support plans and effective communication. Recognized for strong organization and active listening skills, ensuring compliance and fostering positive relationships throughout the surrogate journey.
Overview
7
7
years of professional experience
Work History
Case Manager
Modern Family Surrogacy Center
06.2024 - 07.2025
- Coordinated communication between surrogates and intended parents to ensure clear understanding of expectations.
- Assisted in developing individualized support plans for surrogates, enhancing overall client experience.
- Managed case documentation, maintaining accuracy and compliance with legal and ethical standards.
- Facilitated educational sessions for surrogates on medical procedures and emotional support resources.
- Monitored surrogate progress throughout the pregnancy journey, providing timely interventions as needed.
- Collaborated with medical professionals to coordinate care for surrogates, ensuring consistency in treatment plans.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Teaching Assistant
Cajon Valley School District
10.2018 - 06.2024
- Supported classroom instruction by preparing materials and resources for lesson delivery.
- Assisted in assessing student progress through observation and feedback to enhance learning outcomes.
- Collaborated with educators to implement individualized education plans for diverse learners.
- Facilitated small group activities, fostering engagement and promoting collaborative learning environments.
Education
Bachelor of Arts - Liberal Studies
San Diego State University
San Diego, CA05-2015
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
- Positive attitude
- Case management tracking
- Patient support
- Active listening
Timeline
Case Manager
Modern Family Surrogacy Center
06.2024 - 07.2025
Teaching Assistant
Cajon Valley School District
10.2018 - 06.2024
Bachelor of Arts - Liberal Studies
San Diego State University
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