Zhraa Mohammed
Psychologist
Grand Blanc,USA
Summary
Versatile Change Management professional with 6+ years of experience driving organizational transformation across healthcare, government, and nonprofit sectors. Adept at strategy development, stakeholder alignment, and process optimization. Recognized for delivering measurable results through inclusive leadership, data-informed decisions, and a human-centered approach. Thrives in dynamic environments, balancing empathy with execution to lead sustainable change.
Overview
6
6
years of professional experience
Work History
Case Manager
Nephrology & Hypertension, P.C
02.2018 - 09.2023
- Managed patient care coordination and supported four clinics across Michigan.
- Conducted intake, assessment, advocacy, and follow-up services.
- Streamlined communication between patients, providers, and medical teams.
- Created strategic service plans and tracked patient outcomes to improve quality of life.
Business Change Management Consultant
DTE Energy
11.2021 - 04.2022
- Conducted organizational assessments and led change management initiatives.
- Collaborated across departments to redefine roles and improve performance metrics.
- Designed surveys and data tools to measure the impact of system-wide changes.
Behavioral Technician
Helping Hand Autism Services
02.2019 - 10.2021
- Delivered one-on-one interventions to children with ASD using ABA strategies.
- Collected and analyzed behavioral data daily to guide treatment plans.
- Promoted social and communication skills through customized activities.
Education
M.A. - Industrial & Organizational Psychology
Wayne State University
06.2022
B.S. - Research Psychology (Honors Program)
University of Michigan-Flint
05.2016
Skills
Team collaboration
Adaptability
Program development
Optimize staff performance
Social media management
Human resources
Effective communication
Grant writing
Fundraising
Budget management
Non-profit management
Problem-solving aptitude
Ethical practice
Proficient in [software]
Direct operations
Multitasking
Financial reporting
Problem-solving abilities
Referral management
Time management
Strategic planning
Strategic partnerships
Cultural sensitivity
Client needs assessments
Regulatory compliance
Conflict resolution
Analytical thinking
Adaptability and flexibility
Organizational skills
Professionalism
Interviewing skills
Teamwork
Risk management
Set organizational policies
Project management
Policy implementation
Public relations
Change management
Time management abilities
Teamwork and collaboration
Negotiation
Accomplishments
- Honors Scholar, Dean’s List, and Off-Campus Research Grant Recipient
- Honors Thesis: 'The Function of Culture as a Determinant of Mental Health Stigma'
- Co-author, published in Journal of Allergy and Clinical Immunology, Feb 2019
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Limited Working
Kurdish
Full Professional
Timeline
Business Change Management Consultant
DTE Energy
11.2021 - 04.2022
Behavioral Technician
Helping Hand Autism Services
02.2019 - 10.2021
Case Manager
Nephrology & Hypertension, P.C
02.2018 - 09.2023
M.A. - Industrial & Organizational Psychology
Wayne State University
B.S. - Research Psychology (Honors Program)
University of Michigan-Flint
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