To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Personal Banker
German American Bank
Seymour, IN
08.2021 - 08.2023
Build interpersonal customer relationships.
Expectations also include leading the teller line with training new hires, completing transactions as well as managing currency shipments, vault balancing, atm balancing, and account opening.
Worked closely with management to strategize sales techniques to increase branch production and customer service.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Cross-sold bank products and services to meet customer needs and provide options.
Promoted financial products by maintaining excellent service offering knowledge.
Customer Service Rep.- Teller
Jackson County Bank
Seymour, IN
04.2020 - 03.2021
Answered constant flow of customer calls with minimal wait times.
Handled customer inquiries and suggestions courteously and professionally.
Responded to customer requests for products, services, and company information.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Special Education Assistant
Jackson County Community Schools
Seymour, IN
08.2019 - 04.2020
Understanding and assisting my children with their individual education plans
I would build and execute individual plans based on the child’s needs so that they could meet goals each quarter.
Built trust and rapport with students through positive reinforcement and strong communication skills.
Developed professional relationships with school staff to contribute to strong learning community.
Education
General Diploma -
Columbus East High School
Columbus, IN
4.2010
Associates - General Education
Ivy Tech Career College
Columbus
05.2022
Associates - General Education
Skills
Skills Summary
12 years of customer service
9 years accumulative banking experience
Relationship building
Interpersonal Skills
Adaptability
Fraud Prevention
Financial Product Knowledge
MS Excel
Timeline
Personal Banker
German American Bank
08.2021 - 08.2023
Customer Service Rep.- Teller
Jackson County Bank
04.2020 - 03.2021
Special Education Assistant
Jackson County Community Schools
08.2019 - 04.2020
General Diploma -
Columbus East High School
Associates - General Education
Ivy Tech Career College
Associates - General Education
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