Self-train at accessing customer portals for invoicing, deduction resolution
Resolve customer payment discrepancies and disputes
Provide detail detailed reports of outstanding balances, trends, and payment history.
Work with the A/R Supervisor to develop strategies for improving collections and reducing delinquency.
Handled month-end closing processes for financial reporting.
Crosstrain other associates
Accounts Receivable / Accounts Payable Assistant
Branham Corporation
01.2019 - 01.2020
Company Overview: (Temp Assignment)
Perform full cycle matching, batching, coding, managing reports in Excel; Ensured adherence to A/P policies and procedures
Reconcile A/R ledger, ensured payments are properly posted
(Temp Assignment)
Title Officer
My Financing USA
01.2018 - 01.2019
Processed, created incoming loan cards and files
Manual title and lien processing, working with government agencies in all 48 contiguous states and many individual counties/cities within.
Managed large customer workload which included up to 200 active files during busy season.
Maintained knowledge of, and ensured the company's tag and title work complied with each jurisdiction's DMV laws and regulations as related to vehicle and boat titles.
Sr Credit Specialist
Orr Safety Corporation
01.2003 - 01.2017
Set objectives for the A/R team; conducted credit checks; handled non-payment cases
Implemented move to MGP from AS400
Prepared monthly, quarterly, annual and ad-hoc forecasting reports
Support A/R Clerks and train new team members
Responsible for A/R portfolio of up to 200 domestic and international accounts which consisted of $7 million in open receivables. Consistently met goals and KPI's
Implemented Fraud Program, developed Powerpoint Presentation and conducted ongoing training with department heads
Skills
Customer-focused
Inspiring co-workers
Excellent communication
Organizational skills
Branding
Promoting business
Delivering consistent service
Customer satisfaction
Knowledgeable about industry and legislative changes
Innovative thinker
Problem solver
Thinking outside the box
Certifications And Memberships
Certified International Credit Professional
Credit Business Fellow
NACM-CFDD Louisville
Present Chapter Vice-President and Area Director to the CFDD National Board