Kimberly Brown
Bronx,NY
Summary
Enthusiastic and dedicated individual with a strong work ethic & excellent organizational skills, seeking a role that will help me continue to grow. Proven ability to work efficiently in both team-based and independent capacities.
Overview
24
24
years of professional experience
Work History
Dispatcher
Mta Nyct
Long Island City, NY
08.2023 - Current
- Received and dispatched calls for emergency services.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Provided timely updates to customers regarding their orders or requests.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
Medical Laboratory Technician
Labworq
Brooklyn, NY
07.2022 - 02.2023
- Verified patient information and collected specimens according to established protocols.
- Recorded all test results accurately into the laboratory computer system.
- Assisted with the training of new personnel in laboratory techniques and procedures.
Medical Assistant, Team Lead
MedRite Urgent Care
Brooklyn, NY
02.2021 - 02.2023
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Registered new patients into practice management software program accurately entering demographic information.
Team Leader
All Medical Personnel
Elmwood Park, NJ
07.2020 - 12.2020
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Float to different locations for training & oversight of staff.
Sales Associate- Customer Service
Macys
11.2017 - 03.2020
- Excellent communication skills, very attentive to the needs of my customers
- Strong knowledge of company merchandise
- Conducted inventories on a regular basis to track stock levels.
- Maintained cleanliness of store environment including floors, windows, displays.
Home Health Aide
Best Care Home Health
10.2017 - 01.2020
- Provide health care to the elderly in their home environment
- Meal Preparation
- Assists clients with bathing, showering and getting dressed
- Home safety supervision.
Lincoln Heritage Life Insurance Company
03.2012 - 01.2017
- Manage and oversee all agents & their business, as well as recruit & train new agents.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Attend meetings, seminars, and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Record Quest
05.2011 - 11.2011
- Customer service, release of information for electronic medical records as well as paper records
- Process request to facilities
- Get confidential information from physicians and their offices to get records completed with the guidelines of the HIPPA law
- Billing and payment Reconciliation.
HIM Manager/HPF Coordinator
East Cooper Medical Center
05.2008 - 10.2010
- Supervisor over all staff
- Payroll for the entire department
- Billing and Payment reconciliation
- File, check, and order medical records
- Perform evaluations of staff.
HIM Coordinator
Stamford Hospital
Stamford, CT
01.2001 - 04.2008
- Implementation of EMR & oversee the systems
- Payroll for the entire department
- Prep/Scan/Index medical records & audits daily
- Monitor and ensure that HIPAA is met by all employees.
- Train new hires & perform evaluations.
Skills
- Microsoft
- EMR (Electronic Medical Records)
- Epic
- Call Center Representative
- Strong Customer Service
- Technologically Savvy
References
References are available upon request
Timeline
Dispatcher
Mta Nyct
08.2023 - Current
Medical Laboratory Technician
Labworq
07.2022 - 02.2023
Medical Assistant, Team Lead
MedRite Urgent Care
02.2021 - 02.2023
Team Leader
All Medical Personnel
07.2020 - 12.2020
Sales Associate- Customer Service
Macys
11.2017 - 03.2020
Home Health Aide
Best Care Home Health
10.2017 - 01.2020
Lincoln Heritage Life Insurance Company
03.2012 - 01.2017
Record Quest
05.2011 - 11.2011
HIM Manager/HPF Coordinator
East Cooper Medical Center
05.2008 - 10.2010
HIM Coordinator
Stamford Hospital
01.2001 - 04.2008
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