Summary
Overview
Work History
Education
Skills
References
Timeline
Server

Kimberly Bryant Eldred

Kennesaw,GA

Summary

Well organized and efficient Proficient in the use of various software packages including Microsoft Excel, Word, Access and Office y Over 15 years experience in customer service both in person and over the phone Able to work independently. Work well with others and team player

Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.

Overview

16
16
years of professional experience

Work History

Patient Service Representative

Piedmont Cartersville Hospital
05.2020 - Current
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Built and maintained positive working relationships with patients and staff.
  • Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.

Assistant Manager, Customer Service

Steak N Shake
01.2014 - Current
  • Customer Service
  • Handling customer complaints
  • Taking customer orders
  • Maintaining a professional positive attitude
  • Team Player

Customer Service

Atlantic Relocation Systems
12.2008 - 07.2013
  • Customer Service
  • Transportation of HHG, Special Products, and Office Industrial
  • Accounts Payable / Collections
  • Answering Phones
  • Warehouse Inventory
  • Handling Complaints
  • Monthly Reports of inventory and appointments

Education

Diploma -

North Cobb High School
Kennesaw, GA
01.1985

Skills

  • Patient confidentiality
  • Data entry proficiency
  • Nutrition expertise
  • Menu development
  • Food handling
  • Punctuality
  • Hygiene standards
  • Food preparation techniques
  • Exceptional customer service
  • Service prioritization
  • Food station setup
  • POS operation

References

Available upon request

Timeline

Patient Service Representative

Piedmont Cartersville Hospital
05.2020 - Current

Assistant Manager, Customer Service

Steak N Shake
01.2014 - Current

Customer Service

Atlantic Relocation Systems
12.2008 - 07.2013

Diploma -

North Cobb High School
Kimberly Bryant Eldred