Kimberly Turner
Hampton,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Contract/Dental Recruitment
Cigna
Hampton, GA
03.2023 - Current
- I have developed knowledge of CIGNA's processes in DPPO negotiations, compensation, and retention. While successfully operating within the assigned budget and consistently meeting the goals set for me.
- My experience in the dental field has allowed me to effectively educate providers regarding Cigna's services and what is most beneficial for their offices.
- Assisted with various projects assigned to me by supervisors
Client Care Specialist
Las Vegas Dental Studio
Las Vegas, NV
01.2013 - 12.2021
- Coordinated all department functions for a team of eight employees. Answered phones. Data entry for lab cases into the company system. And process routing slips for case management.
- Invoiced case. Lab cases and technical support for doctors on cases. Managed deliveries and pickups.
- Handled all cases for the VA Hospital Dental Clinic and worked with all doctors to resolve any type of issues.
- Process monthly payments, and maintain expense reports. I ordered all supplies for the office and technicians. In charge of shipping and receiving, I entered and scanned cases into three-shaped scanners.
Education
Associate of Science - Dental Assisting
Medical & Dental Technology
Cincinnati, OH08-1987
Skills
- Dental negotiations
- Data entry
- Customer service
- Effective communication
- Problem solving
- MS office
- Organization and time management
- Customer relations
- Task prioritization
- Collaboration
- Team collaboration
- CIGNA processes
References
References available upon request.
Timeline
Contract/Dental Recruitment
Cigna
03.2023 - Current
Client Care Specialist
Las Vegas Dental Studio
01.2013 - 12.2021
Associate of Science - Dental Assisting
Medical & Dental Technology
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