Deana Dion
Buckeye,AZ
Summary
Detail-oriented dental professional with 5+ years of experience supporting both front and back office operations in a fast-paced dental practice. Expertise in patient relations, insurance coordination, scheduling, and clinical support. Recognized for efficiency, organization, and excellent patient care.
Overview
18
18
years of professional experience
Work History
Dental Front Office Receptionist
Legends Family Dental
Glendale, AZ
01.2020 - Current
- Front Office:
- Manage high-volume phone lines and schedule appointments
- Verify insurance and process claims using Dentrix
- Present treatment plans and financial options
- Back Office:
- Maintain sterilization and infection control standards
- Prepare and organize treatment rooms
Daycare Owner
Deana's Daycare
Algonquin, IL
07.2008 - 07.2013
- Developed and implemented age-appropriate curriculum fostering children's cognitive and social development.
- Managed daily operations ensuring the safety, protection and happiness of the children.
- Cultivated positive relationships with families, addressing concerns and maintaining open communication channels.
Education
High School Diploma -
Christian Liberty Academy
Arlington Heights, IL05-1997
Certified Nursing Assistant
Gateway Technical College
Racine, WI08-1998
Skills
- Experienced in Dentrix, Weave, Dental Intelligence
- Patient Communication
- Insurance verification
- Appointment confirmation
- Treatment room setup
- Accounts receivable
- Phone and email etiquette
- Front office management
- Dental staff support
- Manage high-volume phone lines and schedule appointments
- Present treatment plans and financial options
- Fee negotiations with current insurance contracts
Timeline
Dental Front Office Receptionist
Legends Family Dental
01.2020 - Current
Daycare Owner
Deana's Daycare
07.2008 - 07.2013
High School Diploma -
Christian Liberty Academy
Certified Nursing Assistant
Gateway Technical College