Service Department Accounting
Joe Machens Capital City Ford
04 2013 - Current
- Managed 30 Rental Vehicles
- Customer Service
- Scheduled deliveries and pickups according to customer needs.
- Ensured accurate billing information by diligently tracking completed work orders and necessary parts or materials used in each job.
- Managed customer accounts and invoicing.
- Answered phone calls and responded to customer emails.
- Communicated with customers to provide delivery updates and resolution.
- Scheduled and organized delivery routes.
- Provided customers with information on products and services.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.