Kimberly Bullard
Talbott,TN
Summary
Dynamic insurance agent with a proven track record at Self Employed Services, excelling in client relations and customer service. Adept at cross-selling insurance products and mentoring new agents, I leverage my expertise in property and casualty insurance to deliver tailored solutions, ensuring compliance and fostering strong client relationships.
Insurance professional with extensive experience in providing personalized insurance solutions. Recognized for ability to build strong client relationships and deliver exceptional service. Focused on team collaboration and adapting to changing needs. Skills include risk analysis, policy development, and effective communication.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Insurance Agent
Self Employed Services
11.2008 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Cross-sold insurance products to existing clients to reach sales targets.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Developed comprehensive knowledge of various insurance products, enabling effective recommendations for clients'' unique situations.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
- Finalized sales and collected necessary deposits.
Theraputic Respite Care
Self Employed Web
01.1999 - 11.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
No Degree - Business
Liberty University
Lynchburg, VASkills
- Customer service
- Licensed insurance agent
- Professionalism and ethics
- Quotes and sales
- Client relations
- Auto insurance
- Property insurance
- Property and casualty insurance
- New agent training
- Customer engagement
- Policy changes
- Insurance practices
- Customer account review
Certification
Licensed Property and Casualty Agent
Timeline
Insurance Agent
Self Employed Services
11.2008 - Current
Theraputic Respite Care
Self Employed Web
01.1999 - 11.2008
No Degree - Business
Liberty University
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