Kimberly Burrow
Pulaski,TN
Summary
District Supervisor experienced in strategic planning, team management, and operational efficiency. Achieved sales growth and enhanced productivity through effective oversight of multiple stores, implementation of company policies, and strong leadership. Tax preparation professional with hands-on experience in preparing federal, state, and local tax returns, conducting tax planning, and ensuring compliance with regulations.
Overview
13
13
years of professional experience
Work History
District Supervisor /Manager
3d Financial
Lewisburg, TN
04.1995 - 07.2008
- Oversaw daily operations across multiple districts, ensuring adherence to company policies and regulatory compliance.
- Implemented strategic initiatives to improve operational efficiency within the organization.
- Implemented strategic initiatives across four stores, improving operational compliance and efficiency through in-person and remote support.
- Trained and mentored district managers on team leadership and performance management, enhancing managerial effectiveness.
- Conducted regular performance evaluations to identify areas for improvement in operations.
- Reviewed sales reports from all stores in the district to determine trends in sales activity and develop strategies for maximizing profits.
- Established communication channels between corporate headquarters and district teams for alignment.
- Collaborated with cross-functional teams to enhance customer service and satisfaction levels.
- Analyzed market trends and competitor activities to inform district strategies and decisions.
- Developed training programs focused on sales techniques and product knowledge for staff.
- Trained new store managers on operational procedures specific to their location.
- Provided guidance and support to store managers in resolving personnel issues such as disciplinary actions, employee grievances.
- Organized regular meetings with store managers to analyze performance metrics and identify areas of improvement.
- Coordinated promotional activities throughout the district, including advertising campaigns and special events.
- Performed audits on all stores in the district to ensure proper inventory control systems were in place.
- Ensured compliance with applicable laws and regulations pertaining to safety, health, employment, labor relations.
- Resolved conflicts between employees or customers at any store location within the district.
- Delegated work to staff, setting priorities and goals.
- Directed and supervised staff performance.
- Compiled daily and monthly financial reports to track performance. Loans.
Education
State of Tennessee Department of Education
Pulaski, TNSkills
- Financial reporting
- Performance management
- Teamwork and collaboration
- Leadership development
- Problem solving
- Serve customer needs
- Teamwork and collaboration
- Time management
- Multitasking
- Teamwork and collaboration
Timeline
District Supervisor /Manager
3d Financial
04.1995 - 07.2008
State of Tennessee Department of Education