Cindy Suppa
Summary
Motivated business professional bringing 22 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Experienced in budgeting, payroll, financial reporting, marketing, advertising, customer relations, screening new hires along with organizing fundraising events within the communities. Worked in training, educating, motivating and supporting staff members.
Overview
22
22
years of professional experience
Work History
Office Manager/District Human Resources Manager
Suppa's Pizza & Subs
03.2002 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with customers, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Supervised 7 locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Maintained computer and physical filing systems.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Supervised daily activities of restaurant and 20+ employees.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
Education
Bachelor of Science - Accounting And Business Management
University of Massachusetts - Lowell
Lowell, MA06.1998
Skills
- Leadership skills
- Recruiting and Hiring
- Budget Management
- Customer Service
- Employee Scheduling
- Policies and Procedures
- Business Planning
- Staff Recruiting
- Business Administration
- Business and Operations Analysis
- Human Resource Management
- Report Preparation
- Policy Enforcement
- Budgeting and Expenditures
- Business development and planning
- Inventory Management
- Account Servicing
- Organizational Skills
- Office Administration
- Data Entry
- Excellent multi-tasking ability
- Bookkeeping
- Document Management
- Payroll and budgeting
- Account Reconciliation
- Scheduling
- Inventory Control
- Operations Management
- Employee Training
- Policy Implementation
- Financial Reporting
- Financial Accounting
- Event Coordination
Timeline
Office Manager/District Human Resources Manager
Suppa's Pizza & Subs
03.2002 - Current
Bachelor of Science - Accounting And Business Management
University of Massachusetts - Lowell
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