Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking to obtain and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Manager
Medi Home Hospice
08.2023 - Current
Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
Determined hospice eligibility for referred patients
Conducts IDG meetings to confirm communication and coordination of care occurs as required by state and federal regulations.
Created weekly nursing and aide schedules
Performed clinical operations in alignment with state and federal regulations.
Review/audit medical records to ensure compliance in documentation timeliness, appropriateness and completion. Ensured documentation meet the standards of company policy and state and federal regulations.
Hospice RN Case Manger
Medi Home Hospice
05.2022 - 08.2023
Led in-service presentations related to hospice and disease-specific topics for community facilities
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Completed initial assessments of patients and family to determine and address individual needs.
Effectively communicated with physicians regarding patient needs, changes in condition, acute symptom management.
Managed acute symptoms at end-of-life urgently and effectively to achieve patient comfort.
Maintained excellent communication and provided support for patient families while on service.
Participated in interdisciplinary team meetings to discuss patients' progress, and to deliberate on appropriate care.
Hospice On-Call RN
James River Home Health & Hospice
12.2021 - 05.2022
Provide routine and emergency assessments after hours.
Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Established hospice care services for elderly and disabled patients.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Implemented care plans for patient treatment after assessing physician medical regimens.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Provided post-mortem care
Assessed new patients' care plans and administered prescribed medications and treatments.
Interacted professionally with families and provided empathetic support and professional guidance.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Inpatient Hospice Nurse
Bon Secours Community Hospice House
01.2021 - 12.2021
Developed and implemented individualized care plan for each hospice patient while following physician instructions.
Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.
Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Provided care for complex wounds.
Swiftly and efficiently managed acute symptoms to provide patient comfort.
Oncology Staff Registered Nurse
Bon Secours Mercy Health
07.2020 - 01.2021
Assessed patients during course of treatment to identify concerning reactions.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
Cared for patients in 20-bed unit, supporting fellow nurses in delivering outstanding treatment to patients.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Selected to be unit representative for Fall Prevention Committee to discuss policies, propose revisions and implement changes.
Administered blood products and followed protocol for patient monitoring
Provided wound care to complex wounds
Education
Associate of Science - Nursing
ECPI University
Richmond
05.2020
Skills
Hospice Education
Staff Supervision
EMR Systems
Hospice and Palliative Care
Care Plan Development
Call Triaging
Inpatient and Outpatient Care
Compassionate and Caring
Certification
BLS, American Heart Association - Expires July 2025
Certified Death Doula, IAP Career College - November 25, 2021
Timeline
Clinical Manager
Medi Home Hospice
08.2023 - Current
Hospice RN Case Manger
Medi Home Hospice
05.2022 - 08.2023
Hospice On-Call RN
James River Home Health & Hospice
12.2021 - 05.2022
Inpatient Hospice Nurse
Bon Secours Community Hospice House
01.2021 - 12.2021
Oncology Staff Registered Nurse
Bon Secours Mercy Health
07.2020 - 01.2021
Associate of Science - Nursing
ECPI University
BLS, HeartCode - Expires 2-28-2023
Certified Death Doula, IAP Career College - November 25, 2021
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