KIMBERLY CAMPBELL
Valparaiso,IN
Summary
Personable and responsible professional with several years of experience in Property Management, retail and customer service. Solid team player with an upbeat and positive attitude. Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property Manager/Closings Assistant Coordinator
1st American Management
Valparaiso, IN
09.2023 - Current
- Draft assessment letters for property closings involving outstanding payments or HOA credit.
- Efficiently organize, file, and scan documentation, ensuring seamless document management.
- Upload paperwork, associate it with the respective individuals, and manage incoming/outgoing mail.
- Process checks by scanning and correlating them with the relevant paperwork.
- Facilitate the move-in/move-out process for residents upon receipt of necessary paperwork and payments.
- Handle a high volume of calls and emails, liaising with title companies and property managers.
- Oversee closings for approximately 200 properties, ensuring accuracy and compliance.
- Manage 15 Homeowners Associations and worked with the Board of Directors as a liaison between the homeowners and vendors.
- Conduct periodic inspections of properties to ensure compliance with safety regulations and homeowner requirements.
- Manage all maintenance requests from the Board and homeowners in a timely manner.
- Coordinate with vendors for the procurement of services such as repairs, renovations, landscaping.
- Resolve homeowners' complaints quickly and effectively, while ensuring customer satisfaction.
- Organize annual meetings for the community to elect Board Members, discuss any issues or concerns they may have and go over financial reports.
- Inspect properties regularly to identify deficiencies and schedule repairs.
Front Desk Receptionist
Dr. Silvert's Orthodontic Office
Valparaiso, IN
03.2018 - 09.2023
- Answer phones and provide customer service
- Schedule appointments and check patients in/out
- Handle monetary transactions and issue receipts
- Perform data entry to maintain patient records
- Prepare office paperwork and packets
Engagement Coordinator
Home Goods
Valparaiso, IN
05.2017 - 05.2018
- Greeted customers and ensured excellent service
- Managed cashiers and front-end operations
- Oversaw various aspects of business at the front end
Clerical
Valparaiso Family Dentistry
Valparaiso, IN
12.2015 - 03.2017
- Managed patient charts, both pulling and filing
- Handled phone calls and scheduled appointments
Education
High School Diploma -
Valparaiso High School
06-1992
Skills
- Courteous demeanor Telecommunication skills, Data entry
- Energetic work attitude, Adaptive team player, Fast learner
- Customer service-focused
- Skilled multi-tasker
Accomplishments
- Received Employee of the Year 2013
- Received Employee of the Quarter 2017
Certification
- The Essentials of Community Association Management
References
- Lynn Frame, Front Desk Coordinator, Inolan504@hotmail.com, 219-508-9954, Dr. Silvert's Office
- Valerie Beach, Store Manager, valeriebeach18@gmail.com, 219-916-4526, HomeGoods
- Jennifer Ray, Property Manager, rainman720@yahoo.com, 219-406-1871, 1st American Management
- Meagan Dudley, Manager, mdudley04@hotmail.com, 219-510-3209, Family Express Bakery
Timeline
Property Manager/Closings Assistant Coordinator
1st American Management
09.2023 - Current
Front Desk Receptionist
Dr. Silvert's Orthodontic Office
03.2018 - 09.2023
Engagement Coordinator
Home Goods
05.2017 - 05.2018
Clerical
Valparaiso Family Dentistry
12.2015 - 03.2017
High School Diploma -
Valparaiso High School
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