Kimberly Campbell
Lumberton,NC
Summary
Dynamic and reliable professional with a proven track record at Kayla Horne, excelling in nurturing child development and enhancing sales performance. Known for building strong relationships, implementing effective strategies, and ensuring safety. First aid certified, I bring a cheerful and energetic approach to every challenge, fostering positive environments for both children and teams.
Overview
9
9
years of professional experience
Work History
Nanny
Kayla Horne
Lumberton, NC
09.2016 - Current
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Played games, worked on puzzles, and read books to young children.
- Built positive and nurturing environments to support child social and emotional growth.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Engaged with children on age-appropriate level.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
- Administered basic first-aid and medication in emergency situations.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
- Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
- Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
- Assisted in the development of social skills by arranging playdates with peers in a supervised setting.
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
- Implemented effective sleep training techniques that established healthy bedtime routines resulting in improved sleep quality.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Transported children to and from activities using personal or family vehicle.
- Taught children basic life skills, manners and personal hygiene.
- Monitored children's play activities to verify safety.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Used to Be Sales Associate Manager
Kayla Horne
Lumberton, NC
04.2021 - 11.2021
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Developed client rapport for better customer satisfaction and repeat business.
- Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
- Built long-lasting relationships with key clients leading to an increase in referral business from satisfied customers.
- Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
- Streamlined inventory management processes, reducing overhead costs and improving product availability.
- Recruited and hired new sales staff by coordinating advertisement of open positions and conducting interviews.
- Consistently ranked among the top-performing store locations due to exceptional staff management and sales performance.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
- Assisted with new business sales calls and persuaded customers to drive Product or Service sales.
- Improved employee retention rates by implementing effective hiring practices, ongoing coaching, and recognition programs.
- Optimized pricing strategies based on market research insights, ensuring competitiveness while maintaining profitability levels.
- Conducted regular performance reviews of staff members, identifying areas for improvement and creating actionable development plans accordingly.
- Created and implemented sales performance reporting tactics using Salesforce and Tableau.
- Implemented staff training programs to enhance product knowledge and boost sales performance.
- Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
Education
Healthcare Funeral Services - Funeral Services
Robeson Community College
Lumberton, NCSkills
- Friendly
- Reliability and trustworthiness
- Approachable
- Schedule management
- Cheerful and energetic
- Cleaning and sanitation
- Active listener
- First aid certified
Timeline
Used to Be Sales Associate Manager
Kayla Horne
04.2021 - 11.2021
Nanny
Kayla Horne
09.2016 - Current
Healthcare Funeral Services - Funeral Services
Robeson Community College