Kimberly Carrico
Nampa,ID
Summary
Dynamic leader with proven expertise in sales management and team building, honed across roles at Dickeys BBQ Pit, Payless Shoes, and Orange Julius. Excelled in driving profitability, enhancing customer relations, and mentoring teams to exceed performance goals. Achieved significant cost savings through effective negotiation and financial oversight, fostering a culture of continuous improvement and engagement.
Overview
19
19
years of professional experience
Work History
Manger
Dickeys BBQ Pit
06.2016 - 03.2020
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Managed budgets effectively, ensuring financial performance.
- Controlled costs to keep business operating within budget and increase profits.
Manger
Payless Shoes
02.2006 - 06.2011
- Managed and motivated employees to promote happy and productive work place.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Manager
Orange Julius
03.2001 - 01.2006
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
High School Diploma -
Sentinel
Missoula, MT05-2000
Skills
- Verbal and written communication
- Sales management
- Marketing
- Negotiation
- Financial records oversight
- Performance Management
- Team building
- Customer Relations
- Time management abilities
- Employee Training
- Profit and Loss Management
Timeline
Manger
Dickeys BBQ Pit
06.2016 - 03.2020
Manger
Payless Shoes
02.2006 - 06.2011
Manager
Orange Julius
03.2001 - 01.2006
High School Diploma -
Sentinel
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