Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kathrene Benner

Nampa,ID

Summary

Experienced and proactive worker with many years of experience, demonstrating strong communication skills and keen observational abilities. Efficiently manages daily tasks while actively seeking ways to create a positive impact. Dedicated professional committed to delivering high-quality work and contributing to a collaborative team environment.

Overview

18
18
years of professional experience

Work History

Daycare Teacher

Little Scholars Academy
05.2024 - Current
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Gathered materials and resources to prepare for lessons and activities.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.

Temporary Swing Shift Shipping

Scentsy
10.2022 - 12.2022
  • Was tasked to pick items from orders, and packed the orders in a way to make sure that the items would make it safely to the customer as well as work on any other tasks that needed to be done.
  • Such as building boxes and cleaning.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Gained extensive knowledge in data entry, analysis and reporting.

Retail Sales Associate

Hot Topic, Inc.
08.2020 - 06.2022
  • Make sure that the customers can find an item that fits them and their style.
  • Work the register as well as greet customers.
  • Keep the store clean and organized.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Apple Technical Support Representative

Teleperformance
07.2015 - 07.2016
  • Provided technical support for consumers using Apple products including Mac OS X, iOS and networking.
  • Installed and configured operating systems and applications.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Offered assistance in implementing and developing training programs.
  • Tested new software and hardware prior to deployment.
  • Assisted in development of system security protocols.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Installed, configured and maintained computer systems and network connections.

Cinema Worker

Village Cinema
09.2014 - 01.2015
  • Provided customer service in box office and concessions.
  • Worked to sell special offers in box office, such as V.I.P. seating.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Handled emergency situations to maintain safety of staff and customers.
  • Assisted with special events marketing to increase visibility and maximize ticket sales.
  • Troubleshot technical issues to maintain high-quality viewing experience.

Dishwasher

Sav-On Cafe
01.2007 - 01.2009
  • Worked as a dishwasher in a family cafe.
  • Responsible for washing dishes, cleaning floors, bathrooms.
  • Trained to be a waitress.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Followed supervisor instructions to complete tasks on time.

Education

GED -

Isucceed Virtual Highschool
Boise, ID
06.2014

Skills

  • Academic record keeping
  • Arts, crafts, and games
  • Infant, toddler, and preschool curricula
  • Emotional intelligence
  • Sales enhancement
  • Promotional support
  • Retail loss prevention
  • POS system operation
  • Upselling
  • Videoconferencing
  • Network diagnostics
  • User credential management
  • Software diagnosis

Timeline

Daycare Teacher

Little Scholars Academy
05.2024 - Current

Temporary Swing Shift Shipping

Scentsy
10.2022 - 12.2022

Retail Sales Associate

Hot Topic, Inc.
08.2020 - 06.2022

Apple Technical Support Representative

Teleperformance
07.2015 - 07.2016

Cinema Worker

Village Cinema
09.2014 - 01.2015

Dishwasher

Sav-On Cafe
01.2007 - 01.2009

GED -

Isucceed Virtual Highschool

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