Kimberly Cerna Estrada
Apache Junction,AZ
Summary
I am a Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Server
Butters Pancakes & Cafe
Scottsdale, AZ
07.2023 - 08.2024
- Made sure the customer was greeted as soon as they sat down.
- Offered specialty drinks to customers, as well as brought them water to the table.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
Teller
Copper State Credit Union
Payson, AZ
08.2022 - 06.2023
- Assisted customers with transactions in and out of their accounts.
- Made sure all customers' wants and needs were met and taken care of.
- Assisted customers in opening new accounts and completing required paperwork.
- Identified opportunities to refer customers to other areas of the bank for additional services.
- Balanced cash drawers on a daily basis.
Host /Restaurant Busser
Pinon Cafe
Payson, AZ
08.2020 - 01.2022
- Assisted servers in seating guests by escorting them to their tables.
- Managed incoming calls during busy shifts.
- Processed payments from customers using a POS system.
- Provided customers with accurate wait times and monitored waiting list.
Education
High School Diploma -
Payson High School
08-2022
Skills
- Positive and professional
- Cash Handling
- Exceptional customer service
- Service prioritization
- Strong Work Ethic
- Relationship Management
Timeline
Server
Butters Pancakes & Cafe
07.2023 - 08.2024
Teller
Copper State Credit Union
08.2022 - 06.2023
Host /Restaurant Busser
Pinon Cafe
08.2020 - 01.2022
High School Diploma -
Payson High School
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