KIMBERLY CITLALY AGATON
Riverside,CA
Summary
Bilingual medical assistant with expertise in EMR/EHR systems, focused on optimizing patient comfort and safety during clinical procedures. Proven track record in patient care coordination and communication, leading to improved clinic operations and enhanced patient-provider relationships.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Medical Assistant
Medical Vein Clinic
Santa Ana, USA
11.2024 - 04.2025
- Assisted doctors during treatments and sclerotherapy procedures to ensure patient comfort and procedural accuracy
- Coordinated front desk operations, facilitating patient check-in and appointment scheduling for streamlined clinic workflow
- Delivered medical translation services for Spanish-speaking patients to enhance communication and understanding
- Maintained a clean and organized clinical environment
Medical Assistant
St. Joseph, Providence
Orange County, USA
03.2024 - 10.2024
- Assisted physicians with clinical procedures and exams to ensure patient comfort and safety
- Performed EKGs and handled insurance authorizations
- Translated patient communications (English/Spanish) to facilitate clear understanding and improve patient-provider interactions
- Scheduled patient appointments and updated records to maintain accurate patient information
- Cleaned and sanitized exam rooms between visits
Retail Sales Associate
Forever 21
Santa Ana, California
03.2022 - 07.2024
- Assisted customers with product selection and inquiries in fast-paced retail environment.
- Organized merchandise displays to enhance visual appeal and drive sales.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Maintained cleanliness throughout store, ensuring welcoming atmosphere for shoppers.
- Collaborated with team members to efficiently restock inventory and manage stock levels.
- Provided product knowledge to customers, improving overall shopping experience.
- Handled customer returns and exchanges in adherence to store policies.
- Greeted each customer, offering assistance in locating requested items to boost satisfaction.
Education
Medical Assisting Diploma -
American Career College
Anaheim, CA01-2024
High School Diploma -
Saddleback High School
Santa Ana01-2023
Skills
- Medical terminology expertise
- EMR/EHR systems proficiency
- Monitoring vital signs and patient preparation
- Phlebotomy skills
- EKG administration and insurance management
- Patient care coordination
- Prescription refill processing
- Scheduling and charting
- Appointment scheduling and front desk operations
- Record management
- Room sterilization and setup
- Equipment sterilization techniques
- Clinical environment maintenance
- Supply management skills
- Bilingual communication (English & Spanish)
- Effective communication skills
- Patient support excellence
- Patient engagement strategies
- Dependable team member traits
- Time management proficiency
- Problem-solving abilities
- Team-oriented and fast learner
- Insurance form completion expertise
- Maintaining patient confidentiality
Certification
- CPR Certified - American Heart Association
- Medical Assistant Certificate - American Career College
Timeline
Medical Assistant
Medical Vein Clinic
11.2024 - 04.2025
Medical Assistant
St. Joseph, Providence
03.2024 - 10.2024
Retail Sales Associate
Forever 21
03.2022 - 07.2024
Medical Assisting Diploma -
American Career College
High School Diploma -
Saddleback High School