CHANTAL SANTANA
New York,USA
Summary
Experienced and detail-oriented Medical Assistant with a strong background in aesthetic medicine, plastic surgery, and dermatology. Skilled in assisting with cosmetic and reconstructive surgical procedures, circulating in plastic surgery settings, and supporting a wide range of non-surgical aesthetic treatments, including neuromodulators, dermal fillers, laser treatments, microneedling, and PRP. Adept at patient intake, pre- and post-procedure care, sterile technique, clinical documentation, and patient education. Known for providing high-quality patient care in fast-paced clinical environments while maintaining strict compliance with safety, infection control, and privacy standards. Passionate about aesthetics, patient outcomes, and delivering a professional, compassionate experience from consultation through recovery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant
Luxurgery | Dr.Shridharani
New York, New York
07.2025 - Current
- Circulate and assist the plastic surgeon in office-based and surgical procedures, maintaining sterile technique and ensuring patient safety throughout the procedure
- Assist with aesthetic injectable treatments, including neuromodulators (Botox, Dysport, Daxxify), and dermal fillers by preparing products, ensuring patient comfort, and providing post-treatment care.
- Prepare operating and procedure rooms, set up sterile trays, instruments, implants, and injectable materials
- Stay current on advancements in plastic surgery techniques, injectables, and aesthetic technology
- Assist with cosmetic and reconstructive surgical procedures, including pre-op preparation, intra-op support, and post-op care.
- Support non-surgical aesthetic treatments such as laser procedures, RF treatments, microneedling, PRP, and body contouring under provider supervision
- Manage pre- and post-procedure care including numbing, cleansing, marking, and post-treatment skin care application
- Provide circulating support by positioning patients, assisting with draping, managing supplies, documenting surgical times, and maintaining a sterile field
- Assist with pre-operative and post-operative care, including wound care, dressing changes, drain management, and suture removal, as permitted.
- Ensure compliance with OSHA, HIPAA, infection control, and surgical safety protocols
- Manage inventory of surgical supplies, implants, injectables, and aesthetic products; track expiration dates and maintain stock levels
- Coordinate patient flow, surgical scheduling, and follow-up appointments
MEDICAL ASSISTANT/Receptionist
Radiant beauty & health Med spa
New York, USA
06.2024 - 08.2025
- Assist licensed providers (MDs, PAs, NPs, RNs) with aesthetic procedures including neuromodulators (Botox, Dysport, Daxxify), dermal fillers, PRP, microneedling, and laser treatments
- Prepare treatment rooms, ensure sterile technique, and set up all necessary equipment and injectable supplies
- Perform detailed patient intake, medical history review, photography, and pre-procedure assessments
- Educate patients on treatment plans, expected results, risks, post-procedure care, and follow-up instructions
- Prepare injectable materials and assist during procedures by passing instruments, applying ice, and providing patient comfort
- Assist with and perform (where permitted) laser treatments such as hair removal, skin resurfacing, and IPL under provider supervision
- Maintain detailed and accurate clinical documentation in EMR systems, including consent forms, and treatment notes.
- Manage pre- and post-procedure care including numbing, cleansing, marking, and post-treatment skin care application
- Monitor patients for adverse reactions and promptly report concerns to the provider
- Maintain inventory of aesthetic products, injectables, skincare lines, and laser supplies; track expiration dates
- Ensure compliance with OSHA, HIPAA, infection control, and medical spa safety protocols
- Assist with before-and-after photos and ensure consistent aesthetic photography standards
- Support patient scheduling, treatment coordination, and follow-up appointments
- Provide exceptional customer service while maintaining a professional, discreet, and calming environment
- Stay knowledgeable on new aesthetic treatments, products, and industry trend
MEDICAL ASSISTANT
The Dermatology specialist
The Bronx, USA
11.2023 - 04.2024
- Assist dermatologists and advanced providers with medical, surgical, and cosmetic dermatology procedures
- Perform patient intake, obtain vital signs, review medical histories, medications, and allergies
- Prepare patients and treatment rooms for procedures including skin biopsies, excisions, cryotherapy, electrodessication, and Mohs surgery support
- Assist with cosmetic dermatology treatments such as neuromodulators (Botox), dermal fillers, chemical peels, and laser procedures
- Set up and maintain sterile fields; prepare instruments and supplies for dermatologic procedures
- Apply and remove topical anesthetics, dress wounds, and provide post-procedure care instructions
- Perform photography and documentation for clinical and cosmetic cases
- Assist with laser treatments (hair removal, pigment treatment, vascular lasers) under provider supervision
- Accurately document patient encounters, procedures, and treatment plans in EMR systems
- Educate patients on skin conditions, treatment options, skincare regimens, and sun protection
- Process pathology specimens, label biopsies, and coordinate with pathology labs
- Administer medications and injections as permitted (e.g., local anesthetics, biologics, vaccines) per provider orders and state regulations
- Monitor patients for adverse reactions, and escalate concerns appropriately.
- Maintain compliance with HIPAA, OSHA, infection control, and dermatology safety standards
MEDICAL ASSISTANT RECEPTIONIST
The Ima Group
Bronx, USA
01.2022 - 10.2023
- Recorded patient histories and documented symptoms in electronic medical records system.
- Managed appointment scheduling and coordinated patient follow-ups efficiently.
- Conducted preliminary assessments and triaged patients based on urgency of care.
- Maintained inventory of medical supplies and assisted with ordering processes.
- Communicated effectively with patients, ensuring comfort during procedures and visits.
- Administered injections of medications prescribed by the physician according to protocol.
- Reviewed laboratory results with physicians prior to informing the patient of findings.
- Ordered lab tests for patients and collected specimens for analysis when necessary.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted in patient check-in and registration processes.
- Prepared treatment rooms for various aesthetic procedures.
- Managed inventory of medical supplies and equipment.
- Coordinated scheduling for patient appointments and follow-ups.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health second system.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Education
High School Diploma -
Esperanza Preparatory Academy
New York, NY01.2021
Bachelor of Science - bachelor of science
BMCC
Bronx, NYSkills
- Multilingual proficiency
- Patient care coordination
- Complex problem-solving
- Stay knowledgeable on new aesthetic treatments, products, and industry trends
- Procedure assistance
- Medical terminology expertise
- Vital sign monitoring
- Telehealth management
- Patient-centered care
- Medical office administration
- Inventory and supply management
- Customer service excellence
- Medical records confidentiality
- Works well under stress
- Punctual
- Responsible
Certification
- Certified Medical Assistant
- BLS/CPR License
- First Aid Certification
Languages
- English
- Spanish, Native/Bilingual
- English, Native/Bilingual
Timeline
Medical Assistant
Luxurgery | Dr.Shridharani
07.2025 - Current
MEDICAL ASSISTANT/Receptionist
Radiant beauty & health Med spa
06.2024 - 08.2025
MEDICAL ASSISTANT
The Dermatology specialist
11.2023 - 04.2024
MEDICAL ASSISTANT RECEPTIONIST
The Ima Group
01.2022 - 10.2023
High School Diploma -
Esperanza Preparatory Academy
Bachelor of Science - bachelor of science
BMCC