CHANTAL SANTANA
Freeport,NY
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Dr Shridharani | Luxurgery
New York, Ny
03.2024 - 04.2026
- Assisted surgical team by providing instruments and supplies during procedures.
- Prepared operating room by ensuring sterile environment and necessary equipment availability.
- Monitored patient vitals and comfort levels throughout surgical interventions.
- Educated patients and families about pre-operative and post-operative procedures.
- Managed inventory of surgical supplies, ensuring timely restocking and organization.
- Utilized electronic health record systems to update patient information securely.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
Medical Assistant
The dermatology specialist
New York
10.2022 - 01.2024
- Escort patients to exam rooms and prepare them for evaluation.
- Obtain and document vital signs, medical histories, current medications, and allergies.
- Assist dermatologists and providers during medical and cosmetic dermatology procedures.
- Prepare and set up treatment rooms, instruments, and supplies before patient appointments.
- Assist with skin examinations, biopsies, excisions, cryotherapy, and other in-office procedures.
- Provide wound care instructions and educate patients on post-procedure care.
- Administer medications and injections as directed by the provider.
- Document patient visits, treatment plans, and procedures accurately in the EMR system.
- Take clinical photographs to monitor treatment progress and maintain patient records.
- Process prescription requests, prior authorizations, and pharmacy communications.
Medical Assistant
The Ima Group
The Bronx, New York
11.2020 - 09.2022
- Assisted healthcare professionals with patient examinations and procedures.
- Collected and documented patient medical histories accurately.
- Prepared examination rooms and maintained proper sanitation standards.
- Monitored vital signs and recorded patient information diligently.
- Facilitated communication between patients and medical staff efficiently.
- Utilized electronic health record systems to update patient information securely.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Collected samples from patients for laboratory testing purposes.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Education
High School Diploma -
Esperanza Preparatory Academy
New York, NYAssociate of Science - Science
BMCC
New York, NYSkills
- Multilingual proficiency
- Patient care coordination
- Complex problem-solving
- Stay knowledgeable on new aesthetic treatments, products, and industry trends
- Procedure assistance
- Medical terminology expertise
- Vital sign monitoring
- Telehealth management
- Patient-centered care
- Medical office administration
- Inventory and supply management
- Customer service excellence
- Medical records confidentiality
- Works well under stress
- Punctual
- Responsible
Certification
- Certified Medical Assistant
- BLS/CPR License
- First Aid Certification
Languages
- Spanish, Native/Bilingual
- English, Native/Bilingual
Timeline
Medical Assistant
Dr Shridharani | Luxurgery
03.2024 - 04.2026
Medical Assistant
The dermatology specialist
10.2022 - 01.2024
Medical Assistant
The Ima Group
11.2020 - 09.2022
High School Diploma -
Esperanza Preparatory Academy
Associate of Science - Science
BMCC