Diana Ramos Aguilar

• Enhanced patient understanding by providing accurate and timely translations during emergency situations. .
• Served as an essential resource during emergency situations involving non-English speaking patients, providing life-saving information in realtime.
• Facilitated effective communication between healthcare providers and patients, ensuring proper diagnosis and treatment plans.
• Maintained strict confidentiality when handling sensitive patient information following HIPAA guidelines..

• Operated electronic health record systems to efficiently document patient information and manage care plans.
• Prepared and maintained patient rooms by ensuring cleanliness, orderliness, and availability of necessary supplies.
• Utilized vital signs monitoring equipment to measure and record patients' blood pressure, temperature, and heart rate.
• Demonstrated effective communication skills to coordinate with healthcare team and provide compassionate patient support.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
• Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
• Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

• Chronic Disease Educator providing ongoing support for clients managing chronic conditions, contributing to better self-management and reduced complications. Diabetes & CHF
• Conducted community outreach initiatives by organizing health education workshops.
• Worked directly with patient treatment teams and participated in care coordination procedures.
• Identified local resources for individuals to access necessary health services.
• Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
• Created educational materials to support community understanding of nutrition and wellness.
• Promoted access to healthcare services for underprivileged populations through community outreach efforts.

• Implemented evidence-based risk reduction interventions within individual counseling sessions, leading to measurable behavior change among clients.
• Assisted in the development of culturally sensitive materials for targeted HIV prevention campaigns, increasing their effectiveness within diverse communities.
• Performed risk reduction sessions on safer sex practices, resulting in increased condom use among participants.
• Provided training and technical assistance to other professionals working in HIV prevention, enhancing their skills and knowledge base.
• Collaborated with healthcare providers to ensure seamless delivery of services for HIV-positive patients, improving their overall health outcomes.
• Established strong relationships with community organizations, fostering collaboration on joint projects aimed at reducing local HIV infection rates.

• Medical Assistant for Labor and Delivery Triage area
• Prepared examination rooms and sterilized equipment according to strict guidelines, ensuring a safe environment for patient care delivery.
• Performed phlebotomy procedures accurately and efficiently, minimizing patient discomfort during blood draws.

2007

• Provided interpretation services during emergency visits .
• Enhanced patient understanding by providing accurate and timely translations during emergent situations.
• Served as an essential resource during emergency situations involving non-English speaking patients, providing life-saving information in realtime.