Adriana Caballero Serrano
Tacoma
Summary
Bilingual professional specializing in Spanish interpretation and office management. Known for exceptional customer service and organizational multitasking, driving effective communication and operational excellence.
Overview
21
21
years of professional experience
Work History
Spanish Interpreter
Clover Park School District
Lakewood
09.2014 - Current
- Facilitated effective communication between Spanish-speaking families and school staff to enhance understanding and engagement.
- Provided real-time interpretation during school events and meetings, ensuring comprehension of critical information.
Office Manager
Nyren Chiropractic Center
Lakewood
04.2005 - Current
- Managed daily office operations and maintained a welcoming environment for patients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Trained new staff on office procedures and patient management systems.
- Oversaw billing processes and facilitated insurance claim submissions.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained accurate patient records and ensured confidentiality compliance.
- Maintained filing system for records, correspondence and other documents.
- Ordered office supplies and managed inventory to support daily needs.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Education
High School Diploma -
Hazen High School
Renton, WA06-2001
Skills
- Spanish fluency
- Customer relationship management
- Exceptional customer service
- Detail-oriented approach
- Time management
- Organizational multitasking
- Building relationships
- Collaborative teamwork
- Adaptive team player
- Professionalism
- Friendly attitude
Timeline
Spanish Interpreter
Clover Park School District
09.2014 - Current
Office Manager
Nyren Chiropractic Center
04.2005 - Current
High School Diploma -
Hazen High School