KIMBERLY CLELAND
Richmond Hill,GA
Summary
Dedicated Physical Therapist Assistant with over 20 years of outpatient experience. Passionate about delivering exceptional care to geriatric, pediatric, and orthopedic patients. APTA Clinical Instructor and holder of CPR certification, ASTYM certification, and PTA Specialty in Orthopedics. Strong work ethic and compassionate approach. Committed to providing high-quality care and making a positive impact on patients' lives.
Overview
21
21
years of professional experience
3
3
Certification
Work History
Clinic Manager PTA
Cora Physical Therapy
05.2023 - Current
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction.
- Coordinated with healthcare professionals to verify proper implementation of patient treatment plans.
- Hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Budgeted for resources to control expenditure and maximize profits.
- Worked to implement RTM with patients and digital therapist.
- Worked to provide telehealth treatments when patients were unable to be treated in clinic.
Clinic Manager-PTA
Cora Physical Therapy-Rincon location
02.2021 - 05.2023
- Responsible for business operations
- Responsible for maintaining budgeted visits, EBITDA, revenue, and labor efficiency
- Performed as leadership in the clinic for clinical and front office staff
- Maintained safety and compliance standards of CMS, OSHA and other agencies
- Involved in the interviewing and hiring process for clinical and office staff
- Responsible for onboarding new hires
- Performed duties as physical therapist assistant
- Acting CCCE for PT, PTA, OT, OTA, Exercise and Health Science programs for GA region (10 locations).
- Attended regular meetings with administrators to discuss clinic operations and policies.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and patients for continued compliance with associated regulations.
Physical Therapist Assistant
Cora Physical Therapy-Richmond Hill location and House Calls
03.2018 - 02.2021
- Perform treatments and complete documentation in a timely manner
- Maintains a safe environment for supporting staff and patients
- Extensive knowledge of billings for multiple insurances
- Performed all duties as a staff Physical Therapist Assistant
- Acting CCCE for PT, PTA, OT, OTA, Exercise and Health Science programs.
Physical Therapist Assistant
West Rehab Services Inc.
09.2003 - 03.2018
- Assistant to Director of Rehab Services 01/2015 to 03/2018 (5 hours/week included in regular schedule)
- Assist office staff to maintain efficient clinical schedules
- Assist Director with scheduling coverage when staff is off, whether scheduled or unscheduled
- Train new hires on the EMR system
- Assist with the chart audit process to maintain documentation standards for reimbursement
- CCCE for West Rehab Services 03/2016 to 03/2018 (5 hours/month included in regular schedule)
- Act a liaison between schools and students as they set up clinical rotations
- Work with Physical, Occupation, Speech, Exercise Science, and Health Science program for student placement
- Staff Physical Therapist Assistant 09/2003 to 01/2015 (40 hours/week)
- Perform treatments and complete documentation in a timely manner
- Performed all duties as a staff Physical Therapist Assistant
- Maintains high productivity standards, typically treats caseload of 12-20 patients daily.
PRN Physical Therapist Assistant
Five Star Quality Care, Savannah Square
07.2014 - 01.2017
- Maintain a safe environment for patients and staff
- Accurately complete insurance billings, which include Medicare and Medicaid, and documentation in a timely manner
- Communicated effectively with other care providers (physicians, nurses, and other therapy staff) to provide continuity of patient care
- Treated wounds gently and thoroughly
- Implemented effective rehabilitative programs for patients with physical problems within a skilled nursing facility.
Lab Assistant
South University
04.2007 - 04.2016
- Assists instructor during lab session for Physical Therapist Assisting program at South University
- Assists second and third quarter students in Modalities, Therapeutic Exercise and Habilitation/Rehabilitation courses
- Provide hands-on instruction in above listed courses
- Assists instructor with testing, including lab practical’s
- Assists instructor in grading rubrics for practical’s.
PRN Physical Therapist Assistant
Enduracare Rehabilitation Services
07.2005 - 02.2010
- Maintain a safe environment for patients and staff
- Accurately complete insurance billings, which include Medicare and Medicaid, and documentation in a timely manner
- Communicated effectively with other care providers (physicians, nurses, and other therapy staff) to provide continuity of patient care
- Treated wounds gently and thoroughly
- Implemented effective rehabilitative programs for patients with physical problems within a skilled nursing facility.
Physical Therapist Assistant
Joyner Sports Medicine
05.2003 - 09.2003
- Perform treatments and complete documentation in a timely manner
- Maintains a safe environment for supporting staff and patients
- Extensive knowledge of billings for multiple insurances
- Performed all duties as a staff Physical Therapist Assistant.
Education
Associate of Science in Physical Therapist Assisting - undefined
South University-Savannah, GA
05.2003
Completion of Core Curriculum - undefined
Armstrong Atlantic State University-Savannah, GA
12.2000
Skills
- Skilled in patient relations and customer care
- Focused on consistent, quality care
- Extensive knowledge in orthopedics
- Efficient, committed and reliable team player
- Self-motivated
- Organized
- Task and detail oriented
- Adaptive to changing environment
- Experience with issuing and demonstrating DME; ie Home TENS units, Cervical and Lumbar home traction units, Assistive devices
Certification
- APTA Clinical Instructor Certification-05/2012
- Voted Bryan County “Favorite Physical Therapist” 2016
- Astym certified 05/2019
- PTA Specialty in Orthopedics 09/2019
References
Available upon request
Timeline
Clinic Manager PTA
Cora Physical Therapy
05.2023 - Current
Clinic Manager-PTA
Cora Physical Therapy-Rincon location
02.2021 - 05.2023
Physical Therapist Assistant
Cora Physical Therapy-Richmond Hill location and House Calls
03.2018 - 02.2021
PRN Physical Therapist Assistant
Five Star Quality Care, Savannah Square
07.2014 - 01.2017
Lab Assistant
South University
04.2007 - 04.2016
PRN Physical Therapist Assistant
Enduracare Rehabilitation Services
07.2005 - 02.2010
Physical Therapist Assistant
West Rehab Services Inc.
09.2003 - 03.2018
Physical Therapist Assistant
Joyner Sports Medicine
05.2003 - 09.2003
Associate of Science in Physical Therapist Assisting - undefined
South University-Savannah, GA
Completion of Core Curriculum - undefined
Armstrong Atlantic State University-Savannah, GA
- APTA Clinical Instructor Certification-05/2012
- Voted Bryan County “Favorite Physical Therapist” 2016
- Astym certified 05/2019
- PTA Specialty in Orthopedics 09/2019
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