Kimberly Cline
Charlotte,NC
Summary
Dynamic Registered Medical Assistant with extensive experience in multiple specialties skilled in patient assessments and injection administration. Proven ability to enhance patient satisfaction through effective communication and streamlined scheduling. Committed to maintaining HIPAA compliance while supporting healthcare teams in achieving optimal health outcomes. A reliable team player dedicated to continuous professional development.
Overview
24
24
years of professional experience
Work History
Registered Medical Assistant
OrthoCarolina
Charlotte, NC
12.2023 - Current
- Assisted healthcare professionals in patient intake and documentation processes.
- Supported patient scheduling and managed appointment systems for efficiency.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Recorded vital signs and patient histories accurately for medical records.
- Communicated effectively with patients to explain procedures and answer questions.
- Collaborated with team members to streamline office operations and improve workflow.
- Helped maintain inventory of medical supplies, ensuring adequate stock levels at all times.
- Engaged in continuous learning to stay updated on medical protocols and best practices.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
Registered Medical Assistant
Levine Cancer Institute
Charlotte, NC
08.2019 - 12.2023
- Assisted in patient triage, ensuring accurate collection of medical histories and vital signs.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
- Prepared examination rooms, maintaining sterile conditions and organizing medical supplies.
- Administered injections and performed basic lab tests under physician supervision.
- Documented patient information in electronic health records, ensuring accuracy and confidentiality.
- Collaborated with healthcare team to streamline processes and improve patient satisfaction scores.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Strengthened patient-provider relationships through compassionate communication and attentive listening skills.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
Registered Medical Assistant
Carolina Digestive Health Associates
Charlotte, NC
01.2002 - 08.2019
- Educated patients on post-operative care, enhancing recovery understanding and compliance.
- Trained new staff on office procedures and best practices for patient interactions.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Taught patients about medications, procedures, and care plan instructions.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to the field of medical assisting.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Contributed to successful health outcomes by effectively communicating between patients and providers about treatments, medications, or follow-up instructions.
- Assisted in patient triage, ensuring accurate collection of medical histories and vital signs.
- Coordinated appointment scheduling, optimizing patient flow and reducing wait times.
- Prepared examination rooms, maintaining sterile conditions and organizing medical supplies.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
Associate of Arts - Psychology
University of North Carolina At Charlotte
Charlotte, NC06-2002
Skills
- Laboratory specimen collection
- Clinical documentation
- Vital sign monitoring
- Wound care assistance
Immunization administration
HIPAA compliance
Laboratory specimen collection
Clinical documentation
Phlebotomy techniques
Patient scheduling
Minor surgical assistance
Patient assessments
Vital sign monitoring
Wound care assistance
Vital signs measurement
Anatomy and physiology
Sterile technique
Reliable team player
Specimens collection and processing
EMR / EHR
Simple dressings
Phlebotomy
Accomplishments
Patient First Award August 2025
Excellence Award June 2012
Got Your Back Award 2012
Timeline
Registered Medical Assistant
OrthoCarolina
12.2023 - Current
Registered Medical Assistant
Levine Cancer Institute
08.2019 - 12.2023
Registered Medical Assistant
Carolina Digestive Health Associates
01.2002 - 08.2019
Associate of Arts - Psychology
University of North Carolina At Charlotte