Summary
Overview
Work History
Education
Skills
Certification
Timeline
top 10 sales performer Norwegian Cruise Line
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KIMBERLY COCHRAN

KIMBERLY COCHRAN

Kissimmee,FL

Summary

Driven sales representative with proven ability to engage customers and drive sales in competitive markets. Demonstrated success in building strong client relationships and exceeding sales targets through effective communication and negotiation skills. Consistently utilized product knowledge and strategic selling techniques to meet customer needs and close deals through a shared interest and ownership of Disney Vacation Club.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Frontline Sales Representative

Capital Vacations
07.2025 - Current
  • Developed strong product knowledge through continuous learning initiatives that enabled persuasive presentations and effective handling of objections during sales discussions.
  • Developed customized solutions tailored to individual client needs that resulted in higher satisfaction levels and repeat business opportunities.
  • Participated in regular sales meetings to discuss team goals, share best practices, and brainstorm innovative strategies for driving revenue growth.
  • Consistently met or exceeded monthly quotas by diligently prospecting for new business opportunities and effectively managing the existing client base within the assigned territory.
  • Negotiated contracts with clients to secure favorable terms while maintaining company profitability standards.

Workplace Planning Consultant

Fidelity Investments
03.2024 - 01.2025
  • Managing customer needs pertaining to 401k, processing withdrawals and rollovers, answering general questions and processing 401k loans

Casino Sales Representative

Norwegian Cruise line
06.2023 - 03.2024
  • Selling casino partner guests sailings, managing reservations, amending reservations, placing special requests and accepting payments

Casino Service Representative

Norwegian Cruise Line
03.2023 - 03.2023
  • Servicing casino reservations, giving quotes to potential guests, taking payments

Cruise Specialist

Norwegian Cruise Line
06.2022 - 03.2023
  • Booking reservations for sailings, dining, spa and entertainment, amending reservations, taking payments

Homemaker
09.2018 - 06.2022
  • Managing day to day operations, meal prep, cleaning

Education

Some College (No Degree) - AA

Daytona State College
Daytona Beach, FL

High School Diploma - undefined

01.1998

Skills

  • Microsoft office
  • Communication
  • Interpersonal skills
  • Multitasking
  • Problem solving
  • Vast knowledge of the Disney Vacation Club product
  • Overcoming objections
  • Sales presentations
  • Teamwork and collaboration
  • Honest and dependable
  • Goal oriented
  • Customer engagement

Certification

SIE, Series 7, Series 66, Real estate sales associate, notary public state of Florida

Timeline

Frontline Sales Representative

Capital Vacations
07.2025 - Current

Workplace Planning Consultant

Fidelity Investments
03.2024 - 01.2025

Casino Sales Representative

Norwegian Cruise line
06.2023 - 03.2024

Casino Service Representative

Norwegian Cruise Line
03.2023 - 03.2023

Cruise Specialist

Norwegian Cruise Line
06.2022 - 03.2023

Homemaker
09.2018 - 06.2022

High School Diploma - undefined

Some College (No Degree) - AA

Daytona State College

top 10 sales performer Norwegian Cruise Line

I maintained top 10 sales rank for my tenure with NCL.

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