Kimberly Conry-Williams
Tampa,FL
Summary
I am a highly-motivated professional with a desire to take on new challenges. I have a strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Recognized for exemplary customer service and team collaboration.
Overview
17
17
years of professional experience
Work History
Retail Store Manager
T-Mobile
Tampa, FL
08.2007 - Current
- Recruit, interview, and hire new talent, Train and develop each team member, evaluate employee's performances, monitor sales, implement new recognition programs within the store, seek outside marketing events and sales opportunities, Handle internal and external escalations
Retail Associate Manager
T-Mobile
Tampa, FL
08.2007 - Current
- Assist the Store Manager with recruiting, interviewing, hiring, and training all positions within the store, Act as a Store manager in the absence of the Store Manager, evaluate employee's performances, Prepare and deliver staff schedules, assisted with equipment troubleshooting
Senior Sales Associate
T-Mobile
Tampa, FL
08.2007 - Current
- Handled sales and customer issues, Trained sales team, assisted with accurate nightly reporting, assisted with equipment troubleshooting, verified weekly inventory shipments, assisted with opening and closing procedures, Data entry
Sales Associate
T-Mobile
Tampa, FL
08.2007 - Current
- Sell current MetroPCS products and services, Explain and demonstrate products, services, and features, Responsible for up-selling rate plans and different features relating to MetroPCS, assisted with equipment troubleshooting, maintain existing customers' files, Stock merchandise and displays, Data entry
Education
Bachelor of Arts - Business Administration And Management
Capella University
Minneapolis, MN08-2025
Skills
- Sales Leadership
- Coaching and Mentoring
- Problem-Solving
- Customer Service
- Inventory Control
- File Maintenance
- Data Entry
- Microsoft Excel
- Microsoft PowerPoint
- Typing 45 WPM
Timeline
Retail Store Manager
T-Mobile
08.2007 - Current
Retail Associate Manager
T-Mobile
08.2007 - Current
Senior Sales Associate
T-Mobile
08.2007 - Current
Sales Associate
T-Mobile
08.2007 - Current
Bachelor of Arts - Business Administration And Management
Capella University
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