Kimberly Cook

• Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.
• Assisted in inventory management to ensure adequate product supply while minimizing waste and shrinkage.
• Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
• Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
• Welcomed clients arriving for appointments.
• Handled busy schedules and stayed on top of key deadlines.
• Sterilized equipment for patient treatments.
• Stocked treatment rooms with proper supplies.
• Educated patients on treatment options.

• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
• Contributed to sales growth by upselling products and services based on individual customer requirements.

• Obtained and documented patient medical history, vital signs and current complaints at intake.
• Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Prepared lab specimens for diagnostic evaluation.
• Updated inventory, expiration and vaccine logs to maintain current tracking documentation.

Answered patients via phone and email in- conjunction with performing injections and recorded patient's vitals while assisting providers with many different procedures.

Provided excellent customer service while maintaining positive organizational skills and embodying team first attitude.

Answered patients via phone and email in- conjunction with performing injections and recorded patient's vitals while assisting providers with many different procedures.

Exceeded all expectations while managing inventories in a fast-paced environment and ensuring 95 percent customer satisfaction.

As the team's supervisor managing 8 staff members, ensured smooth operations through effective scheduling, a $15 thousand inventory coordination and fostering a positive work environment that promoted a great customer service.