Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kimberly Cruse

Houston,TX

Summary

Highly organized and efficient executive assistant with experience in both public and private sector administrative support. Skilled in managing complex schedules, coordinating executive meetings, and improving office workflows to enhance productivity. Successful in implementing new filing and organizational systems that increase efficiency in document management. Known for maintaining discretion with confidential information and effectively supporting senior executives by reducing their administrative burden.

Overview

14
14
years of professional experience

Work History

Engagement Specialist

Carenet
San Antonio, TX
02.2024 - Current
  • Created reports summarizing key performance metrics related to customer engagement activities.
  • Maintained customer engagement databases, ensuring accuracy of data entry.
  • Developed client-specific strategies to increase customer loyalty and satisfaction.
  • Implemented loyalty programs that increased customer retention rates.

Senior Executive Assistant

PanCare of Florida, INC.
Remote, Florida
03.2018 - 01.2024
  • Streamline communication among executive teams and stakeholders.
  • Coordinated travel plans across multiple regions, navigating global COVID-19 procedures.
  • Updated and managed detailed org charts for groups of over 400 employees.
  • Handled various logistics including securing venues and managing contracts for departmental gatherings.
  • Supervised a trio of executive assistants with ongoing performance management and mentoring.
  • Streamlined workflows for an executive assistant team, boosting efficiency across a 600-employee organization.
  • Oversaw sensitive and confidential information.
  • Demonstrate proactive strategy with high professional standards.
  • Coordinated all daily scheduling activities for executives.
  • Handled telephone and in-person inquiries with professionalism, addressing issues independently with good judgement.

Senior Admission Clerk

Little Eagles Early Head Start
Houston, TX
10.2013 - 03.2018
  • Managed all paperwork related to employee enrollment.
  • Kept comprehensive and current records of enrolled children and families.
  • Verified documentation necessary for program enrollment.
  • Ensured seamless enrollment process through collaboration with families and staff.
  • Assisted admission team with event organization and orientation facilitation.
  • Streamlined admissions and enrollment processes by efficiently handling database entries.
  • Compiled data for program evaluation and compliance purposes.
  • Coordinated services and referrals by collaborating with various departments and agencies.

Teacher Assistant

Woodville Independent School District
Houston, TX
12.2011 - 10.2013
  • Collaborated with educators and specialists to develop age-appropriate lessons for 47 students.
  • Reduced discipline problems using proximal reinforcement strategies.
  • Engaged with parents 3-4 times monthly to share updates on student progress.
  • Delivered consistent feedback to students, encouraging open discussions and curiosity.
  • Kept meticulous records, processing quarterly report cards for 47 students.
  • Reviewed and assessed over 100 assignments each grading period.
  • Facilitated student inquiries, ensuring timely completion of lesson plans.

Education

High School Diploma -

Woodville High School
Woodville
05-2010

Skills

  • Critical Thinking and Analysis
  • Prioritization Skills
  • Effective Organizational Skills
  • Effective Multitasking
  • Effective Communication
  • Streamlined Data Processing
  • Time Management Expertise
  • Client Relationship Development
  • Empathy in Communication

References

References available upon request.

Timeline

Engagement Specialist

Carenet
02.2024 - Current

Senior Executive Assistant

PanCare of Florida, INC.
03.2018 - 01.2024

Senior Admission Clerk

Little Eagles Early Head Start
10.2013 - 03.2018

Teacher Assistant

Woodville Independent School District
12.2011 - 10.2013

High School Diploma -

Woodville High School

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