Kimberly Cruz
Yuma,AZ
Summary
Seeking a position as a Border Patrol Agent with U.S. Customs and Border Protection. Offering strong communication skills, situational awareness, and the ability to maintain calm under pressure in support of national security and public safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Arizona State Veterans Home
Yuma, AZ
04.2024 - Current
- Provide direct patient care while ensuring safety, dignity, and compliance with strict medical protocols
- Monitor patient conditions and report changes promptly and accurately
- Respond to emergency situations in a calm and efficient matter
- Maintain detailed documentation in fast-paced environments
- Collaborate with healthcare professionals to ensure proper care ans safety
Certified Nursing Assistant
Ridgeview Transitional Rehabilitaton
Yuma, AZ
03.2022 - 04.2024
- Assisted patients with daily living activities while ensuring safety and well-being
- Observed and reported physical and behavioral changes
- followed strict healthcare procedures and guidelines
- Demonstrate professionalism, patience, and attention to detail
Caregiver
Synergy Home Care, Home Health Care
Yuma, AZ
01.2021 - 01.2022
- Provide in home care for clients with varying needs
- Maintained awareness of client safety and surroundings
- Communicated effectively with clients and families
- Managed responsibilities independently with accountability
Caregiver, Special Needs
Family Partners Child Care Center
Yuma, AZ
01.2021 - 01.2022
- Provided individualized care and support for children with special needs.
- Developed and implemented personalized activity plans to enhance social skills and communication.
- Collaborated with families to address specific developmental goals and concerns.
- Monitored daily progress, adjusting interventions based on children's responses and needs.
Retail Sales Associate
Burlington
Yuma, AZ
01.2021 - 12.2021
- Assisted customers while maintaining store safety and organization
- Handled transactions accurately and responsibly
- Worked efficiently in a fast-paced environment
Retail Sales Associate
Walmart
Yuma, AZ
01.2019 - 12.2021
- Provide customer service in a high-traffic environments
- Managed multiple responsibilities simultaneously
- Followed company procedures and loss prevention practices
Customer Service Representative
Convey Health Solutions
Yuma, AZ
11.2017 - 01.2019
- Managed high volume calls and resolved customer concerns
- Communicated professionally with diverse individuals
- Maintained accurate documentation and followed strict guidelines
- Demonstrate strong problem-solving and conflict resolution skills
Education
High School Diploma -
Cibola High School
Yuma, AZ03-2017
Skills
- Spanish- Fluent (speaking, reading, writing)
- Ability to work under pressure
- Conflict resection and de-escalation
- Team collaboration
- Report writing and documentation
- Attention to detail
Certification
- CNA - Certified Nurse Assistant
- CPR/ First Aid
Timeline
Certified Nursing Assistant
Arizona State Veterans Home
04.2024 - Current
Certified Nursing Assistant
Ridgeview Transitional Rehabilitaton
03.2022 - 04.2024
Caregiver
Synergy Home Care, Home Health Care
01.2021 - 01.2022
Caregiver, Special Needs
Family Partners Child Care Center
01.2021 - 01.2022
Retail Sales Associate
Burlington
01.2021 - 12.2021
Retail Sales Associate
Walmart
01.2019 - 12.2021
Customer Service Representative
Convey Health Solutions
11.2017 - 01.2019
High School Diploma -
Cibola High School