Kimberly Cuilla
Lebanon,OR
Summary
Dynamic professional with a proven track record at Guardian Real Estate Services, enhancing community engagement and ensuring high tenant satisfaction through strategic management and effective problem-solving. Skilled in property inspections and daily operations management, consistently aligning community goals with organizational priorities for optimal results.
Overview
5
5
years of professional experience
Work History
Roving Community Manager
Guardian Real Estate Services
Southern Oregon Region
06.2022 - Current
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Community Manager
Guardian Real Estate Services
Lebanon, OR
11.2020 - 06.2022
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Assistant Community Manager
Guardian Real Estate Services
Lebanon, OR
10.2019 - 11.2020
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
Education
CAM - Property Management
National Apartment Association
10.2022
Skills
- Community Engagement
- Tenant and eviction laws
- Daily Operations Management
- Property Inspections
Timeline
Roving Community Manager
Guardian Real Estate Services
06.2022 - Current
Community Manager
Guardian Real Estate Services
11.2020 - 06.2022
Assistant Community Manager
Guardian Real Estate Services
10.2019 - 11.2020
CAM - Property Management
National Apartment Association