Kimberly Curtis
Cheyenne,US
Summary
As an experienced Professional, the advertisement for your open position sparked my interest. When reviewing the position requirements and your organization's website, I was excited to find that my qualifications and personal strengths align with your needs and mission. I bring a comprehensive set of skills that I believe will be valuable to your company. In my acquired roles, I honed my abilities with an extensive skill set, providing a firm foundation for my knowledge of different fields. My collaboration, people-centric nature, and compassion have afforded me excellent interpersonal skills. I am excited to contribute my talents and proficiency in observation toward your team efforts. As an engaging communicator with a proven track record in meeting customer needs. My ability to focus and have a sense for individuals, while building strong professional relationships has been a beneficial asset throughout my career.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Owner and Operator
Big Hearted Momma's Service- Luxury Hospitality Services
05.2007 - Current
- Used time management and efficient cleaning techniques to meet deadlines
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
- Toilets, sinks, showers, kitchen surfaces, and other high-traffic home fixtures were all sanitized
- Restocked room supplies such as facial tissues to add a personal touch with each job
- Was in charge of emptying trash cans and transporting trash to collection areas
- Was in charge of operating and maintaining large cleaning equipment such as carpet shampooers, industrial washing machines, and dishwashers
- Meticulously dusted all of the furniture and fixtures
- Took care of the furniture and walls throughout the house by removing stains, repairing dings, and vacuuming the common areas and bedrooms
- Completed laundry services, including hand-washing and dry cleaning, with special attention to care instructions
- Tabletops, chairs, and condiment containers were all wiped down
- Cleaned under furniture, washed baseboards, and inspected and maintained light fixtures
- Moved beds, sofas, and furniture out of the way to clean baseboards and dust out hard-to-reach areas
- Provided deep cleaning services to clients who needed extra help
- Keep daily records on account receivables
- Keep account for supplies and ordering them
- Maintained a above average rating
- Schedule appointments and or cancellations
- Move In/Out Cleans
- New Home Cleans
- Oversaw the business and customer relations to build and establish great results and satisfied customers
- Supervised staff members
Medical Testing Manager
Statum Testing
12.2021 - 03.2022
- Collaborated effectively with coworkers in fast-paced, dangerous, and intense environments
- Guided
- Kept track of everything
- Used motivational and analytical strategies to assist employees with day-to-day work and complex problems
- Completed employees weekly payroll
- Maintained a high level of professionalism and calmness with all personnel even in high-stress situations
- Was in charge of employee scheduling and itinerary coordination
- On-site training was provided by me
- Was in charge of the facility inventory, which included ordering and requisitions, stocking, and receiving shipments
- Listened to customer feedback, provided appropriate responses, and forwarded issues to the appropriate department
- Set up efficient workflow stations, tracked daily productivity, and made changes to improve the overall effectiveness of customer service
- Conducted, and did COVID-19 Rapid and PCR testing
- Recorded all results
- Uploaded data into our systems
- Customer service
- Interpersonal Communication
- Proper Measure to insure sanitation protocols
- Open/ Closed Facility
- Address customer concerns/ complaints
Medical Testing Technician
My HealthSight
08.2021 - 12.2021
- Handled and stored potentially contaminated nasal, samples to prevent compromise
- Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks
- Assisted with safe transfusions by conducting tests and completing all patient/resident counts
- Adhered to all restricted patient/residents, proper use of PPE requirements and other restrictions
- Monitored company inventory to keep stock levels updated
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Collaborated with Infection Control Department to achieve consistent testing
Liquor Manager
Outlaw Liquors
02.2021 - 06.2021
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
- Maximized performance by monitoring daily activities and mentoring team members
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage
- Directed staff and managed annual capital budget
- Developed and maintained relationships with customers and suppliers through account development
- Inspired employees to work at their highest levels of efficiency and quality
- Orchestrated positive customer experiences at all stages by overseeing every aspect of customer relations
- Established and enforced performance and service standards to maintain a consistent, high-quality environment dedicated to customer satisfaction
- Oversaw employee performance during the day
Psych Technician
Peak Wellness Center - Youth and Family Services
05.2018 - 07.2020
- Intervened, including with clients who wanted to leave against medical advice (AMA) when necessary
- Recommended continuing care to clients ranging from ages 20 and up
- Communicated with family members on treatment and discharge plans
- Did New Intakes
- Assisted and gave mental support, consistent positive encouragement, reminded clients of treatment plans daily
- Monitored clients and Charted on each patient daily
- Took and monitored vital signs, observed medication monitoring and managed patient behavior
- Ran daily groups centering focus of patients around living skills, goals & communication skills
- Treated clients and families with respect and dignity
- Proved successful working within tight deadlines and fast-paced atmosphere
- Copied, logged, and scanned supporting documents to supervisors and oncoming staff before shift change
- Routine checks on clients every hour
- Implemented proper protocols when needed
- Provided substance abuse coping/ life skills and mentoring to clients
- Worked Closely with Therapist, Case Management to help implement suitable care plans for clients
- Taught client communication and life skills
Assistant Office Manager
Aspen Car Care LLC
06.2017 - 03.2018
- Aligned inventory processes with demand projections to maximize organizational and budget efficiency
- Trained team members in successful strategies to meet operational and sales targets
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers
- Managed CRM database, including troubleshooting, maintenance, updates and report generation
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel
- Kept track of expenses and kept accounting records in QuickBooks
- Kept the front office clean and well-organized to keep areas presentable for guests and maximize professional appeal
- Organized, opened and closed facility
- Handled all scheduling, emails, phone calls
- Wrote estimates
- Accounts Receivables
- Ordered Parts, and wrote company checks
Certified Nursing Assistant
Cheyenne Regional Medical Center - West Campus
07.2015 - 05.2016
- Met with a multidisciplinary healthcare team to discuss how regular testing and vitals assessments can help effectively manage patient conditions
- Built relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms
- Checked patient vitals such as temperature, blood pressure, and blood sugar to stay on top of symptoms and keep [Job title]s informed of changes
- Was a constant advocate for the welfare, rights, and needs of patients
- Followed and enforced safety protocols to protect patients and workers
- Kept track of patient responses and updated the computer system
- Was in charge of monitoring fluid outputs, recording results, and collecting specimens for testing
- Assisted with ambulation and physical therapy by performing pre-planned exercise routines
- Gathered and documented patient vital signs on a shift basis
- Assisted patients with bathing, grooming, and other hygiene requirements
- Assisted patients with their daily needs, such as feeding and bathing
- Worked with clients who had respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy, among other diagnoses
- Turned and positioned patients to maintain comfort and minimize problems
- Kept track of important patient data and relayed it to healthcare staff in order to improve treatment planning and delivery
- Answered call lights and adjusted bed rails and equipment to ensure patient comfort and safety
Education
Certified Nursing Assistant - Certificate -
Health Care Provider Education Center
Cheyenne, WY01.2012
High School -
Pine Bluffs Historic High School
Pine Bluffs, WY01.1995
Skills
- Self-motivated
- Team building
- Accounts payable / accounts receivable
- Conflict resolution
- Customer service
- Client assessment and analysis
- Relationship development
- Product testing
- Extremely organized
- Scheduling
- Team management
- Data entry
- First Aid/CPR
- Supervision
- Strong verbal communication
- Document scanning
- Credit and collections
- Bookkeeping
- Staff management
- Excellent Planning and Coordination
- Excellent Organization and Time management
- Excellent Good listening skill
- Excellent Multitasking abilities
- Interpersonal Communication
- Staff hiring
- Business launch
Certification
- CRNA LICENSE, COLORADO, CERTIFIED NURSING ASSISTANT (INACTIVE)
- CNA LICENSE, WYOMING, CERTIFIED NURSING ASSISTANT (ACTIVE)
Experience
12 Years CNA Experience: Acute Rehab, ICU, Medical Surgical & Long Term Care, Home Health., 6 Years of Scheduling, Administration & Medical Clerk, Managed COVID Testing Facility, COVID Testing Experience. 3 Years Psych Tech Mental Health Crisis Center
Timeline
Medical Testing Manager
Statum Testing
12.2021 - 03.2022
Medical Testing Technician
My HealthSight
08.2021 - 12.2021
Liquor Manager
Outlaw Liquors
02.2021 - 06.2021
Psych Technician
Peak Wellness Center - Youth and Family Services
05.2018 - 07.2020
Assistant Office Manager
Aspen Car Care LLC
06.2017 - 03.2018
Certified Nursing Assistant
Cheyenne Regional Medical Center - West Campus
07.2015 - 05.2016
Owner and Operator
Big Hearted Momma's Service- Luxury Hospitality Services
05.2007 - Current
High School -
Pine Bluffs Historic High School
- CRNA LICENSE, COLORADO, CERTIFIED NURSING ASSISTANT (INACTIVE)
- CNA LICENSE, WYOMING, CERTIFIED NURSING ASSISTANT (ACTIVE)
Certified Nursing Assistant - Certificate -
Health Care Provider Education Center
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