Kimberly Darling

• Schedules Retina clinic and ambulatory procedures / surgeries.

• Working knowledge of Electronic Health Records.

• Submits appropriate prescription medications electronically per doctors orders.

• Respond to voicemails and emails, e-teams messages in an efficient and professional manner.

Operator

Clarus Eye Centre, Lacey WA (2011/2019)

• Accurately answer all calls and distribute to correct departments and personnel.

• Communicate with patients, staff, and families to assist them in understanding program guidelines, policies, procedures, and expectations.

• Support technicians via telephone and radio

• Serve as first point of contact for customers and technicians, resolving inquiries and complaints.

• Create and modify routes for best productivity for the drivers.

• Provided confidential administrative support for management.

• Served as first point of contact for customers, clients, and vendors contacting the business office.

• Track inventory and trouble shoot equipment coming into warehouse and going out to customers homes.