Kimberly Davenport
Durant,OK
Summary
Efficient Packer Associate known for productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, quality control, and packaging machinery operation. Excel in time management, teamwork, and adaptability, ensuring seamless workflow and project completion on schedule.
Overview
7
7
years of professional experience
Work History
Packer Associate
WebstaurantStore Distribution Center
Durant, Oklahoma
03.2023 - 01.2025
- Implemented cost-saving strategies in packaging materials and processes.
- Maintained clean and organized work area to ensure safety and productivity.
- Utilized hand tools and equipment to assist in packaging tasks.
- Collaborated with team members to meet packaging targets and deadlines.
- Monitored inventory of packaging supplies, reporting low stock levels.
- Inspected finished products for defects before packing them into boxes or containers.
- Trained new employees on proper techniques for packaging, equipment operation and inventory management.
- Measured, weighed and counted products and materials.
- Sealed containers or materials using glues, fasteners and tape.
- Responded quickly to any changes in production schedules or requests from supervisors.
- Labeled packaged products accurately according to specifications.
- Inspected products for quality and compliance before packaging.
- Examined and inspected containers, materials or products to meet quality specifications.
- Conducted troubleshooting to determine root cause and resolve packaging problems.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Measured and weighed products accurately for packaging.
Check up Nurse
Heart And Medical Clinic
Durant, OK
01.2022 - 07.2022
- Administered medications, tracked dosages, and documented patient conditions.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Maintained personal and team compliance with medication administration standards and patient care best practices.
- Assessed patient needs, prioritized treatment, maintained patient flows and assisted physicians with non-invasive procedures.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Answered patient and family questions to educate on optimal treatment procedures.
- Performed physical assessments to identify any changes in the patient's condition or needs.
Player Services Representative
Choctaw Casino
Durant, Oklahoma
05.2018 - 11.2021
- Delivered exceptional customer service to guests by explaining game rules and promptly answering questions.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
- Collected deposits or payments and arranged for billing.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Executed marketing initiatives such as issuing promotional materials and coupons to players on the floor.
- Resolved client issues by delivering excellent customer service and maintaining positive attitude.
- Took special orders in person and over telephone, generating additional revenue every month.
- Processed player signups and registrations for tournaments and promotions.
- Answered incoming calls from guests inquiring about upcoming events or promotions.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Strengthened customer retention by offering discount options.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Updated databases with new and modified customer data.
- Communicated effectively with supervisors regarding any issues that arose during shifts.
- Cultivated loyal customer base by providing excellent customer service.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Maintained up-to-date knowledge of all gaming products available at the casino.
- Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
- Verified identification cards prior to allowing access to gaming areas.
- Greeted walk-in and phone guests, determining interests and needs.
- Provided assistance to new players by teaching them game rules and strategies.
Education
GED -
Durant
Durant, Oklahoma05-2012
Skills
- Order picking accuracy
- Efficient packing techniques
- Deadline-driven mindset
- Maintaining equipment
Timeline
Packer Associate
WebstaurantStore Distribution Center
03.2023 - 01.2025
Check up Nurse
Heart And Medical Clinic
01.2022 - 07.2022
Player Services Representative
Choctaw Casino
05.2018 - 11.2021
GED -
Durant