Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Kimberly Davis

Springfield,OR

Summary

I have worked in the customer service industry for 25+ years and have experience in several areas of retail; including merchandising,cashiering, and bartending. I am a fast learner and work well with the public.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Lead Customer Service Representative

Circle K
Casa Grande, AZ
03.2022 - 06.2024
  • Cashier duties
  • POS register
  • hand held scanner
  • stocking merchandise
  • upkeep of store
  • Lottery, scratchers
  • Tracked customer issues and worked closely with relevant teams to resolve them quickly.
  • Maintained up-to-date knowledge of products and services offered by the company.
  • Assisted in resolving escalated customer complaints.

Opening Head Cashier

Home Depot
Casa Grande, AZ
02.2020 - 07.2022
  • Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
  • Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
  • Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
  • Monitored register drawers to ensure adequate change was available throughout each shift.
  • Assisted other departments when needed by providing additional support during busy periods.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Trained new team members in cash register operation, stock procedures, and customer services.

Bartender

Northside Lounge
Portland, OR
10.2010 - 11.2011
  • Greeted customers and provided excellent customer service.
  • Performed opening and closing duties including restocking supplies.
  • Processed payments accurately and efficiently with POS system.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Balanced daily registers and generated sales reports for management
  • Video poker and lottery .
  • Effectively multitasked within fast-paced environment.

Skills

  • Open/close shifts
  • POS registers
  • Various hand held scanners
  • Inventory/receiving
  • POG, displays
  • LIFO/FIFO
  • Lottery, video poker

Certification

  • OLCC certified
  • Food handlers card

Timeline

Lead Customer Service Representative

Circle K
03.2022 - 06.2024

Opening Head Cashier

Home Depot
02.2020 - 07.2022

Bartender

Northside Lounge
10.2010 - 11.2011

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Kimberly Davis