Kimberly Demske
Grand Blanc,MI
Summary
Dedicated Lead Dental Assistant with expertise in patient management, infection control, and team collaboration. Proven ability to streamline patient flow, enhance care quality, and ensure compliance with safety standards.
Overview
35
35
years of professional experience
Work History
Lead Dental Assistant
Burton Dental Center/Dr. Zachary Wisniewski DDS
Burton, MI
02.2022 - Current
- Supervised daily operations of dental procedures, ensuring compliance with safety and hygiene standards.
- Trained and mentored junior dental assistants, fostering skill development and team collaboration.
- Streamlined patient flow by optimizing scheduling processes, reducing wait times effectively.
- Assisted in the implementation of new dental technologies, enhancing treatment efficiency and patient care.
- Conducted inventory management for dental supplies, ensuring availability and minimizing waste.
- Collaborated with dentists to prepare treatment plans, improving communication and patient outcomes.
- Explained treatment procedures and instructed patients on home care guidelines.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Took dental images following strict patient protection rules, applying lead aprons.
- Developed educational materials for patients on oral health practices, promoting preventive care initiatives.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings, casts and impressions.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
- Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience.
- Conducted routine maintenance on dental equipment, prolonging the life span of costly tools and instruments essential for daily operations.
- Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
- Acted as a liaison between patients and dental specialists, streamlining the referral process and fostering seamless continuity of care.
- Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
- Prepared patient x-rays and images for dentist review.
- Scheduled and confirmed patient appointments.
- Verified patient insurance eligibility and benefits.
- Monitored patient comfort and safety during dental procedures.
- Assisted in all dental procedures. Endo, surgical extractions, fillings, crown and bridge, making temporaries, all impressions, scan, orthodontics, partials and dentures, implant placing, final impression/scan and final restorations.
Office Manager/Dental Assistant
Witer Family Dentistry
Washington Township, MI
01.2018 - 10.2019
- Managed daily office operations, ensuring seamless patient flow and scheduling efficiency.
- Supervised front desk staff, fostering a collaborative environment focused on exceptional patient service.
- Implemented electronic health record systems, enhancing data accuracy and retrieval speed.
- Developed and maintained office policies and procedures, promoting compliance with dental regulations.
- Coordinated inventory management, optimizing supply levels to support clinical needs effectively.
- Trained new employees on office protocols, improving onboarding experiences and staff readiness.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Managed appointment scheduling and patient records using Dentrix software to enhance clinic organization.
- Assisted in chairside procedures, ensuring patient comfort and efficient workflow during dental treatments.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Improved dental procedure outcomes with accurate preparation of filling and crown materials.
- Supported dental procedures, ensuring efficient operation and patient satisfaction.
Dental Assistant
Dr. Scott Smith DDS (Retired)
Grand Blanc, MI
05.2015 - 01.2018
- Assisted in patient management, ensuring comfort and addressing concerns during dental procedures.
- Prepared examination rooms by sterilizing instruments and maintaining cleanliness standards.
- Supported dentists with chairside procedures, enhancing workflow efficiency and patient care.
- Educated patients on oral hygiene practices, improving compliance with treatment plans.
- Assisted using 4 handed dentistry in all dental procedures.
Dental Assistant
Lapeer Dental Centre/Dr. Charnley DDS (Retired)
Lapeer, MI
04.2005 - 05.2015
- Scheduled appointments and managed patient records using dental software systems effectively.
- Collaborated with team members to optimize patient flow and reduce wait times in the office.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
Dental Assistant
Dr. Michael J DeLaura DDS
Romeo, MI
06.1991 - 09.1999
- Assisted in patient management, ensuring comfort and addressing concerns during dental procedures.
- Prepared examination rooms by sterilizing instruments and maintaining cleanliness standards.
- Supported dentists with chairside procedures, enhancing workflow efficiency and patient care.
- Scheduled appointments and managed patient records using dental software systems effectively.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
Education
High School Diploma -
Eisenhower High School
Washington Township, MISkills
- Appointment scheduling
- Patient charting
- Infection control proficiency
- Endodontic procedures
- Equipment sterilization
- Dental radiography
- Oral surgery assistance
- Oral surgery
- Sterilization techniques
- Patient education and counseling
- Digital X-ray expertise
- Patient assessments
- Sealant application
- Impression taking
- Prosthodontics experience
- Team collaboration
- Patient management
- Diagnostic imaging
- Orthodontic support
- Restorative procedures
- Scheduling appointments
- Dental impression specialist
- Special needs care
- Dental software proficiency
- Restorative dentistry
- Patient intake procedures
- Electronic charting
- Pediatric dentistry
- Exam room setups
- Dentrix proficiency
- Disinfecting rooms and equipment
- Four-handed procedures
- Treatment delivery
- Instrument preparation
- Nitrous oxide administration
- Dental impressions
- First aid training
- Sanitation protocols
- Treatment room breakdown
- Complex Problem-solving
- HIPAA compliance
- OSHA regulations
- Taking X-rays
- Dental procedure preparation
- Chairside assistance
Timeline
Lead Dental Assistant
Burton Dental Center/Dr. Zachary Wisniewski DDS
02.2022 - Current
Office Manager/Dental Assistant
Witer Family Dentistry
01.2018 - 10.2019
Dental Assistant
Dr. Scott Smith DDS (Retired)
05.2015 - 01.2018
Dental Assistant
Lapeer Dental Centre/Dr. Charnley DDS (Retired)
04.2005 - 05.2015
Dental Assistant
Dr. Michael J DeLaura DDS
06.1991 - 09.1999
High School Diploma -
Eisenhower High School